What are the responsibilities and job description for the IT Specialist position at Hopewell Health Centers, Inc.?
Are you a problem solver that considers themselves an IT guru? If so, we have the perfect position for you!
Hopewell Health Centers is a nationally accredited federally qualified health and community mental health center with 23 sites across TEN counties throughout Southeastern Ohio (Athens, Franklin, Gallia, Hocking, Jackson, Meigs, Perry, Ross, Vinton, and Washington). We are currently seeking an IT Specialist to join our team. This position will be based out of our Athens, OH site.
As an IT Specialist, you will be responsible for the day-to-day operation of computer equipment, including installation, configuration, and troubleshooting. The IT Specialist will be responsible for providing phone, remote, and on-site support to customers in a timely manner and will be required to occasionally work after hours or weekends to ensure minimal impact of IT changes during business hours.
Some additional responsibilities include but are NOT limited to:
- Install and configure computer hardware, software, and peripheral equipment, including scanners and printers
- Perform computer maintenance, repair, and upgrades
- Utilize OS imaging software to build computers
- Follow up on outstanding requests and ensure timely resolution
- Configure VPN on customer laptops and troubleshoot connectivity problems
- Other duties as assigned by supervisor (full job description will be available during interview or upon request)
What do we look for in our IT Specialists??
- AA/AS Degree in related field and 1-3 years of related experience
- Microsoft or CompTIA certifications preferred, but not required
- Ability to prioritize multiple tasks with strong organizational skills
- Effective customer service and documentation skills and essential
- Ability to provide on-call support and work occasional weekend hours
- Must be a self-starter and work with limited supervision
- Must be able to travel to all HHC offices
What are some of the benefits of working for Hopewell Health Centers?
- Starting pay between $18-$24/hour
- NHSC Loan Repayment eligible for certain positions
- Medical/Dental/Vision
- 401K and match
- Life Insurance
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Referral Bonus Program
If you meet the above requirements and feel you would be a great fit for our company, we would love to hear from you!!
At Hopewell Health Centers, Inc., our Mission is to provide access to affordable, high quality, integrated health care for all. Our organization offers a wide range of services, which includes comprehensive behavioral health care, dental health care, and primary health care.
Hopewell Health Centers, Inc. is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Athens, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Computer hardware: 1 year (Preferred)
- Network monitoring: 1 year (Preferred)
- Computer networking: 1 year (Preferred)
- Network support: 1 year (Preferred)
- Windows OS: 1 year (Preferred)
License/Certification:
- Microsoft or CompTIA (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $18 - $24
