Direct Service Provider (DSP)

Description

POSITION SUMMARY

The DSP will provide specific services to a member based on the Service Plan created by the Supervisor. As a DSP your responsibility is to help the members reach goals set forth in the Service Plan by providing assistance and interventions that encourage the member’s independence and growth, as well as enhance the family’s ability to support the needs of the member.

ROLE AND RESPONSIBILITIES

• Cultivate an understanding and appreciation for diversity, ensuring that services are sensitive to the cultural, social, and individual contexts of each child/youth and their caregiver/family.
• Provide educational, advocacy, and support resources, tailored to the child/youth and caregiver/family's unique circumstances.
• Enhance the child's integration into the caregiver/family unit and bolster the caregiver/family’s capacity to support them in home and community settings.
• Empower caregivers/families to independently access and leverage resources, promoting long-term self-sufficiency.
• Address any caregiver/family concerns related to supporting their child, respecting their cultural and individual contexts.
• Offer comprehensive instruction to deepen understanding of the child's condition or illness.
• Engage with families/caregivers and children/youth to promote a holistic approach to accessing community services and activities.
• Regularly update service plans, obtaining medical consenter signatures and ensuring plans reflect members' evolving needs.
• Acquire necessary consents and documents for newly enrolled members.
• Attend monthly waiver service provider meetings, ensuring alignment with best practices and protocols.
• Report any incidents promptly to the supervisor.
• Collaborate openly with other service providers (e.g., Care Manager) to track progress, address potential barriers, and streamline referrals.
• Adhere to all documentation requirements, submitting progress notes, service plans, expense logs, and service provider logs in a timely manner.
• Progress notes are due within 3 days of service provision so that approval from supervisor is completed by the 5th business day following service provision.

LOCATION AND SCHEDULE OF SERVICE PROVISION

• Services can be rendered both in the home of the youth or in a community setting, emphasizing a holistic, integrated approach.
• Must be willing to work four to six hour shifts during after-school hours, weekends and non-school days; number of hours per week is dependent on the client’s needs and approval.

Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Associates Degree minimum
• Bachelor’s Degree preferred.
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PREFERRED SKILLS

• Bilingual Preferred.
• At least 1 year in a related Human Services role.
• Experience with the adolescent/special needs demographic.
• Knowledge and experience working with children facing mental and behavioral health challenges.
• Strong cognitive skills tailored to the position.
• Professional demeanor with an approachable, friendly attitude.
• Comprehensive documentation skills, ensuring clarity, accuracy, and timeliness.

OUR DIVERSITY COMMITMENT

• At JEMCare, diversity isn't just a buzzword—it's at the core of our values, our culture, and our approach to care. Our employees reflect the diverse communities we serve, and we believe this diversity of thought, background, and experience strengthens every decision we make and every care plan we develop.
• JEMCare champions equality and is an ardent believer in fostering a workplace that respects and celebrates differences. All qualified applicants will receive consideration irrespective of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Together, at JEMCare, we don’t just change lives; we uplift entire communities. Join us in our mission.

Salary : $21 - $45