Mail and Office Clerk

YOUR PURPOSE

Provide mail support by processing incoming loan payments and account deposits to members’ accounts.

YOU ARE RESPONSIBLE FOR

• Assists with mail process by retrieving and dropping off mail, sorting, and distributing to appropriate individuals or departments.
• Process other share drafts/checks from the mail and internal departments for deposit to accounts.
• Responsible to process returned mail.
• Close out daily work by balancing drawer and scanning all daily work and member correspondence.
• Maintain a clean and organized work area to ensure information remains secure and confidential.
• Maintain an up-to-date and comprehensive knowledge on all related
• Participates as needed in special department projects.
• Maintain a clean and organized work area to ensure information remains secure and confidential.
• Cooperative and positive attitude toward members and credit union staff.

SUCCESS LOOKS LIKE
Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".

• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Readily takes action on challenges, without unnecessary planning
• Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively: Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
• Member Focused: Builds strong member relationships and delivers member-centric solutions, both internally and externally
• Self-Development Focused: Actively seeks new ways to grow and be challenged using both formal and informal development

EXPERTISE YOU NEED
Education & High school diploma or GED certificate. At least six months related experience
Experience and/or training; or equivalent combination of education and experience. Credit union experience is a plus.

Capabilities

• Enthusiastic and proactive
• Organized, dependable, attentive to detail, self-starter and professional
• Displays diplomacy, tact and professionalism in actions and appearance
• Maintains confidentiality of records and information
• Technologically savvy, competent and able to use Microsoft products (i.e. Outlook, Word, Excel, Publisher,), XP system and Nautilus
• Strong attention to detail and ability to focus
• Good oral and written communications abilities
• Solid technical and problem-solving skills
• Reads and comprehends simple instructions
• Organizes workload to meet schedules
• Able to use all related computer equipment and applications.

ABLE TO…

To perform the essential functions of this position an employee must be able to meet the following work place demands: ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgement and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.

ABOUT THIS JOB DESCRIPTION

The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU’s goals employees may perform other duties as assigned and all employees are expected to:

• Exemplify our CORE Values
• Promote teamwork and collaboration
• Provide our members with the highest quality service

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location: One location