What are the responsibilities and job description for the Staffing Branch Manager position at Horizon Personnel Services?
We are an established well known Staffing Agency in the Fairfield, CA area looking for an experienced Staffing Branch Manager to join our team! We offer competitive comensation and benefits!
Staffing Branch Manager Job Description:
The Branch Manager assumes complete responsibility for developing and managing a branch business operation that increases sales, profitability, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
Staffing Branch Manager Essential Functions:
- Assess local market conditions, identify current and prospective sales opportunities and develop and forecast sales objectives and business plans for the branch
- Develop and implement sales and profitability plans, according to account management principles, that ensure the development and maintenance of account plans
- Review aging reports for all clients and follow-up with clients to keep them within their terms
- Direct all operational aspects of the branch, including customer service, human resources, administration and sales, in a manner that supports reaching the profitability goals
- Ensure that all areas and departments are properly staffed and directed
- Provide training, coaching, development and motivation to bring out the best in each staff member
- Conduct the on-boarding orientation of all new employees
- Oversee branch financial management
- Communicate effectively with other branches, senior management and executives by sharing opportunities and needs
- Respond and address customer and employee satisfaction issues promptly
- Attend company and client meetings as required
- Oversee company assets in the branch, including but not limited to structures, equipment, inventory and all information considered confidential and essential to financial stability and prosperity
- Maintain, adhere to and enforce company policies and procedures
- Select, promote, counsel and terminate employees that report to this position within the branch in accordance with company hiring policies
- Regularly evaluate the branch operations and ensure adherence to company policies, procedures and goals is being maintained; take prompt corrective action as needed
- Actively participate in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and the company in the local area
- Achieve the profitability goals/objectives of the branch
· Respond promptly to company cell phone during normal work hours and after-hours and listen and return voicemail messages promptly.
Staffing Branch Manager Qualification Guidelines
Experience/Training/Education:
Required: High school diploma and 10 years previous outside sales experience (within industry preferred); sales and marketing background; reliable transportation, valid driver’s license and automobile insurance
Desirable: Bachelor’s degree or equivalent business experience; Bilingual (English/Spanish); Account management experience
Knowledge/Skills/Abilities:
Requires knowledge of office practices; business correspondence techniques and English composition, grammar, spelling and punctuation; knowledge of word processing, Outlook, Internet, PowerPoint, database and spreadsheet software applications; also requires knowledge of management, sales techniques and driving practices
Skills required include use of word processing, Outlook, Internet, PowerPoint, database and spreadsheet software; use of standard office equipment including computers, printers, telephones, copiers, scanners, calculators and facsimile equipment; use of sales techniques which incorporate driving practices
Ability to work in a fast-paced environment; manage multiple branches and personnel; build relationships and bring on new clients; service existing clients; ability to maintain confidentiality of data; collect data; establish and present facts; draw valid conclusions and make innovative recommendations and solutions; add, subtract, multiply and divide in all units of measure; prioritize, organize, multi-task and complete tasks independently; communicate effectively with all levels of staff, management, clients, vendors and public and private representatives; ability to work under pressure and maintain composure while managing multiple projects; ability to interact effectively at all levels and across diverse cultures; ability to generate a team player atmosphere; ability to service clients and employees with quality and flexibility
Physical and Environmental Elements:
This position consists of a sedentary office environment and traveling classification. The office duties include working in an environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Travel duties include driving to client and potential client worksites, which may have moderate to extreme noise levels and varying temperatures. Employees have occasional exposure to irate staff, employees and clients while interpreting and enforcing the company’s, and the clients’, policies and procedures.
Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, or calculator, and to operate standard office equipment. The position occasionally requires bending, stooping, reaching, pushing and pulling drawers to retrieve and file information, and lifting and carrying reports, supplies and records that typically weigh less than 15 pounds. Employees in this position may frequently maintain long periods of time in a sitting position and viewing a computer screen.
Special Requirements/Certification (travel, extended hours):
Occasional Travel and Overtime as needed.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overtime
Supplemental pay types:
- Commission pay
Work Location: One location