Dispensary General Manager

General Manager
Flower & FlameFlower & Flame – Blackwood, NJ

www.njflowerandflame.com

About Flower & Flame
Adult-use cannabis is now legal in a handful of U.S. states. New Jersey is one of the newest adult-use markets on the East coast and Flower & Flame is pleased to be launching in the Blackwood, New Jersey community.

Opening Spring 2024, Flower & Flame will offer an authentic, welcoming, and empowering cannabis experience to recreational consumers. Flower & Flame will not only offer guests a wide range of products, but will also support the community in which it operates, as an advocate for responsible recreational cannabis.

Join the Flower & Flame Team
Flower & Flame is currently seeking an experienced, passionate and customer-focused

General Manager to manage the Company’s dispensary operations. With a strong focus on customer service, the General Manager will lead a team of well-trained cannabis consultants to deliver a unique, high-quality customer experience. The General Manager will have responsibility for the P&L as well as ensuring the business is in compliance with local and state regulations.

We are looking for:

• A General Manager with significant experience managing dispensary operations or similar retail operations
• An energetic, friendly, positive General Manager who leads by example and who is passionate about helping others
• An experienced retail leader who has the proven ability to train a staff to provide best in class customer service
• A strong communicator who can interface with a diverse customer base and staff and who has the ability to present strategies and performance results to the executive team
• A detail-oriented individual who understands the importance of regulatory compliance

Duties and responsibilities:

• Provide excellent customer service that encourages customer loyalty and results in frequent return visits
• Manage store opening and closing activities
• Oversee inventory management and product purchasing to ensure accurate inventory counts, consistent consumer-driven product portfolio, and no theft or loss
• Review and analyze financial data and reports to determine product promotions, modify strategies to enhance profitability, and grow the business
• Oversee cash handling and wholesale product receipt in accordance with Company policies and state regulations
• Write standard operating procedures and ensure that SOPs are adhered to
• Ensure that the dispensary is safe, secure, sanitary and that all equipment is in working order
• Attract, hire and retain a diverse team of talented individuals
• Promote a culture of teamwork
• Train employees in line with company training protocols
• Conduct performance reviews of dispensary staff
• Schedule staff based on anticipated customer traffic
• Approve staff hours for payroll processing
• Facilitate inspections
• Ensure compliance with state and local regulations
• Collaborate with marketing to develop strategies for increasing social media impact and community engagement
• Organize and participate in community events and job fairs
• Provide updates to the Executive Team
• This position reports to the COO/CFO and CEO

Qualifications:

• 2 years of cannabis retail management experience and/or similar retail experience in a highly regulated field
• Knowledge of cannabis operating systems preferred (Metrc, Meadow, Dutchie)
• Proven success in driving sales results
• Ability to analyze financial reports, identify trends and make operational adjustments
• Ability to manage complex issues in a fast-paced environment
• Local applicants preferred
• Minimum of a high school degree required
• Outstanding communication and interpersonal skills
• Ability to communicate with a diverse group
• Excellent organizational skills
• Reliable, professional, and ethical
• Positive attitude
• Must have flexible availability including evenings, weekends, and holidays

Physical requirements:

• Must be able to lift at least 20 lbs be able to stand for long periods of time, sit, bend, kneel, crouch, and reach

We offer:

• Health, vision and dental insurance benefits

Compensation:

• $70,000 - $85,000 (depending on experience).

This position is classified as Exempt, and therefore, you will not be eligible to receive overtime pay.

Flower & Flame is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Blackwood, NJ 08012: Relocate before starting work (Required)

Work Location: In person