What are the responsibilities and job description for the Night Auditor position at Hotel Winneshiek?
Hotel Winneshiek is looking for a Night Auditor to work 11pm-7am. The Night Auditor assists guests with their overnight requests and balances accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. They also handle continental breakfast setup and public space cleaning. Ultimately, you will provide excellent customer service to guests and keep the front desk running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies=
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry is a plus
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Part-time, Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Decorah, IA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $16 - $-1