What are the responsibilities and job description for the Night Auditor position at Hotel Zico?
Hotel Zico is hiring for a Front Desk Agent to work the Night Audit shift. Whether you are someone who is looking for growth or simply looking for a stable customer service position, this position is for you. If you are someone who eventually aspires to be a supervisor and then a manager, we can get you there. If you are someone that only wants a position that is stable this is for you. If you enjoy creating a hospitable experience for customers and if you enjoy working a quiet peaceful shift, this will be perfect.
LOCATION: 200 E El Camino Real Mountain View, CA 94040
POSITION: Part -Time Front Desk Agent Position for overnight shifts. Must be flexible, reliable and be available weekends and holidays. Hotel experience is a plus but not required.
RESPONSIBILITIES (but not limited to):
*Ensure the proper appearance of the lobby and all public areas, including the complementary breakfast area.
*Be proficient on the use of property management system
*Be able to use all front office equipment such as credit card machine, copier and fax
*Handle guest complaints effectively
*Process reservations by mail, telephone, fax and central reservation system
*Fully understand hotel's policy on guaranteed reservations and no-shows
*Process cancellations and modifications to reservations
*Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates
Requirements:
*Effective Communication skills
*Friendly personality
*Good team player
*Good listener
*Innovative & Creative
*Reliable
Job Type: Part-time
Pay: $18.50 - $19.00 per hour
Schedule:
- 8 hour shift
Work Location: One location