What are the responsibilities and job description for the General Manager position at HOTWORX?
GM Mission: To develop and maintain the overall success of HOTWORX® through effective management strategies, marketing tactics, consultative sales skills, and superior customer service to meet and exceed the performance goals of your franchise location. To maintain the integrity and good reputation of the HOTWORX® brand through various local and national marketing tactics and to professionally represent the brand at all times.
GM In Studio Work Hours: Monday – Thursday: 11am - 2pm, 1 hour lunch break 2-3pm , 3pm - 8pm Friday: 9am - 1pm, 1pm - 2pm lunch break, 2pm - 6pm *(1 hour lunch break while TSA is scheduled to cover) Other hours may be assigned in addition if staff members call in. Any changes from what is listed above must be approved by/reported immediately to the owner. Manager account should have designated Google Calendar assigned for staff work schedules.
Initial and Required Training & Certifications:
● Complete HOTWORX® Certification. Repeat once annually as a refresher.
● Complete all assigned HOTWORX® University Online required courses included in General Manager curriculum. Courses must be repeated once annually.
● Complete any newly introduced HOTWORX® University Online courses as they are available.
● Complete any additional regional training seminars as they are scheduled and made available.
● Complete on-site shadow training including the daily studio operations, equipment maintenance, product training and all other applicable on-site applications.
● Subscribe to the HOTWORX® weekly blog. read weekly and put into practice. Ensure that all staff members do the same. Encourage customers to subscribe to the blog as well.
● Complete any assigned webinar and/or phone conference sessions and be prepared to take any quizzes or tests to ensure material is retained.
● Attend the annual HOTWORX® Convention.
● Maintain active CPR, AED and First Aid certification at all times.
● Additional training requirements may be required at any time.
Basic Duties & Responsibilities:
● Complete a minimum schedule of 40 hours per week which must be accounted for via a clock in reports in POS system.
● Arrive early, 15 minutes is recommended before all scheduled work shifts, outside promotions, corporate sales appointments and employee educational/training sessions.
● Consistently maintain a professional appearance by adhering to the HOTWORX®® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum. No exceptions are allowed.
● GM must facilitate all weekly and/or monthly staff meetings & training sessions.
● Maintain accurate member and employee records by following suggested filing guidelines. Routine updating and maintenance is vital. All records must be scanned if not digital already
Job Type: Full-time
Pay: $30,000.00 - $32,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Katy, TX 77449: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 5 years (Required)
Work Location: In person
Salary : $30,000 - $32,000
