Trainer/Sales Associate

Thank you for your interest in becoming part of the HOTWORX Picayune Team

Trainer Sales Associate Mission:

To provide superior customer service, drive traffic into the location, continually increase the membership base and focus on the retention of current members.

TSA In Studio Work Hours: Hours vary week to week. Studio staffed hours are Monday-Thursday 11am-8pm, Friday 9am-6pm, Saturday 11am-4pm, Closed Sundays. There will often be promotional events outside the studio.

Initial and Required Training & Certifications:

• Complete HOTWORX Certification. Repeat once annually as a refresher.

• Maintain active CPR, AED and First Aid certification at all times.

• Complete all assigned HOTWORX® University Online required courses included in Trainer Sales Associate curriculum. Courses must be repeated once annually or as assigned by management.

• Complete any newly introduced HOTWORX® University Online courses as they are available.

• Subscribe to the HOTWORX® weekly blog. read weekly and put into practice. Ensure that all staff members do the same. Encourage customers to subscribe to the blog as well.

• Participate in any team or corporate trainings including webinars as assigned by general manager.

Basic Duties & Responsibilities:

• Estimate approximately 15-25 hours per week unless otherwise noted by management. Always use the time clock provided to account for all work hours.

• Arrive early, 15 minutes is recommended before all scheduled work shifts, outside promotions, corporate sales appointments and employee educational/training sessions.

• Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct.

• Always strive for only 5 star online ratings for Yelp, Facebook, Google and other listing sites!

• Follow general cleaning and maintenance checklists and guides as assigned by management.

• Complete all daily open/closing procedures and checklists for each shift.

Customer Relations, Training and Other Duties: Ensure that members understand how to use the Burn Off App

• Make every member feel special and keep them motivated for the workouts

• Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions, answer all post-workout questions and provide suggestions on gear, hydration and other retail items.

• Promote participation in the Burn Off Challenge and use of the HOTWORX® App.

• Sell memberships and do the necessary prospecting and outside promotions for new members. Achieve all membership sales goals. Full billing information and signatures are required for completed sales.

• Sell retail and learn everything that needs to be discovered about all products and future products that will be introduced. Achieve all retail sales goals.

• Perform the lesser exciting duties with positivity such as cleaning and keeping the equipment in tidy order.

• Do want is necessary to meet all prospecting and sales goal.

Marketing & Prospecting Duties: (we will train all of this!)

• Ensure that minimum requirements for prospecting are met monthly. This includes at a minimum, 30 names and numbers turned in and 5 guest passes returned to the studio with employee initials on the back of guest pass from each employee.

• Assist manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.

• Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow up, new guest tracking, etc.

• Utilize all HOTWORX®® marketing tools simultaneously and consistently to maximize traffic. Personal Minimum Prospecting Requirements are as follows:

• Place and maintain 10 lead boxes in strategic business to be checked weekly

• Generate a minimum of 5 new guests per month through guest pass program

• Enroll a minimum of 15 new Members each month (50% or higher closing %)

• Generate a minimum of 30 new guests per month through the Ambassador Program

• Execute one outside promotion each month

• Secure 10 new guest (red) appointments each day

• Secure 3 VIP business partners each month

• Participate in distribution of 5000 guest passes per month, per studio

Base wage is $10.00 per hour bonuses and commission which should be substantial and are based on performance. Benefits are not available at this time. Flexible schedule may be ideal for students.

NOTICE: This job description is in no way a contract for employment. Employment may be terminated at any time within state labor laws for failure to perform the duties outlined in this job description.

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Commission pay

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location