Housing Eligibility Specialist II 15-24

Job Notice

Date Posted: May 10, 2024 Position: Housing Eligibility Specialist II

Starting Rate: $21.30/hour Job # 15-24

DEADLINE FOR APPLICATIONS: Open Until Filled

Exciting opportunity to join our team as a Full Time Housing Eligibility Specialist II in Austin, TX. Work from home flexibility allows for a perfect work-life balance. Transform lives by ensuring individuals and families meet eligibility requirements for affordable housing programs.

Collaborate with a dynamic team of smart and customer-centric individuals. Take on a challenging role where your problem-solving skills shine! Engage in meaningful work that positively impacts the community.

Join us in providing crucial support to those in need. Pay for this position is $21.30 per hour. You will have benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Apply now to be part of our forward-thinking and professional organization committed to making a difference.

WHAT WOULD YOU DO AS A HOUSING ELIGIBILITY SPECIALIST II

As a Housing Eligibility Specialist II, your day-to-day responsibilities will include reviewing documentation for accuracy and completeness, determining eligibility for housing programs, and providing excellent customer service to clients. You will be responsible for maintaining accurate records, communicating program requirements to applicants, and collaborating with team members to ensure efficient processing of applications. Your keen attention to detail and strong organizational skills will be essential in this role. Embrace the opportunity to make a difference in the lives of individuals and families seeking affordable housing in Austin, TX.

WOULD YOU BE A GREAT HOUSING ELIGIBILITY SPECIALIST II?

Successful candidates for the Housing Eligibility Specialist II position will possess a Bachelor's degree from a four-year college or university, four years of related experience and/or training, or an equivalent combination of education and experience. Preferred candidates will also demonstrate the ability to provide compassionate customer service to a diverse clientele, strong computer skills including proficiency in Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche. Excellent oral and written communication skills are essential, as well as the ability to establish and maintain effective working relationships with external partners, clients, and coworkers. Knowledge of general office practices, basic arithmetic, bookkeeping principles, HUD programs, and regulatory compliance is required.

Proficiency in Spanish is a plus.

Knowledge and skills required for the position are:

• Qualified candidates must possess:
• Bachelor's degree from a four-year college or university; OR
• Four years related experience and/or training; OR
• Equivalent combination of education and experience.
• Preferred candidates will also possess the following skills and abilities:
• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds
• Strong computer skills - Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE and Laserfiche.
• Excellent oral and written communication skills
• Ability to establish, cultivate and maintain effective working relationships with external partners, clients and coworkers.
• Knowledge of general office practices and procedures, business English and basic arithmetic
• Knowledge of standard bookkeeping principles, practices and techniques.
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry.
• Spanish language proficiency

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• 403A retirement plan with employer contributions
• Short and long-term disability
• Employee Assistance Program

Schedule & Salary:

• Work from home eligible
• 8 hour shift, predictable schedule
• Monday - Friday, 8:00 - 5:00
• $21.30/hour with annual merit increase potential

APPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: https://hacanet.applicantpro.com/ However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment.

EQUAL OPPORTUNITY EMPLOYER

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