What are the responsibilities and job description for the Receptionist position at Housing & Redevelopment Authority of Virginia, MN?
NOTICE: Please read the Virginia HRA "Application for Employment Instructions, Disclosures & Preference Information" before completing your application. In addition to information on what should be included in the resume you upload, it also includes disclosures, accommodation requests and information on how to apply for Veteran's and Section 3 preferences. If you have any issues with the application system or need assistance, feel free to contact our Administration Office at (218)741-2610 or by email at frontdesk@vhra.org.
JOB DESCRIPTION
Title: Receptionist
Working Conditions: Non-Exempt; 52 weeks; flexible schedule as necessary; travel as required
SCOPE:
The Receptionist is responsible for ensuring the efficient operation of the housing programs administered by the HRA by answering the telephone and receiving applications, inquires, and clients for appointments and referring them to the respective personnel.
MINIMUM QUALIFICATIONS:
Two-year technical degree in Administrative Support or Office Management or 4 years of experience in an office setting. Knowledge of Community Service Programs preferred.
Knowledge of personal computers, Microsoft Excel and Word and electronic communications. Strong written and verbal communications. Possess a valid driver’s license.
JOB RESPONSIBILITIES:
- Receives telephone calls for the Virginia HRA.
- Provides clients appropriate program information.
- Directs clients to the appropriate personnel or makes referrals to other agencies.
- Takes maintenance requests and prepares work orders.
- Maintains work order records, enters completed work orders into Lindsey.
- Assists clients with housing applications.
- Collect rent and work order payments and prepare receipts.
- Sends correspondence to clients regarding applications, work orders, HRA policies, etc.
- Maintains security deposit records.
- Picks up and drops off mail and bank bag.
- Opens and date stamps mail and distributes to appropriate personnel.
- Orders, ships and receives supplies.
- Files
- Works with the public in a positive manner.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE EMPLOYEE WILL ALSO PERFORM OTHER RELATED DUTIES ASSIGNED BY THE IMMEDIATE SUPERVISOR.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
The Housing and Redevelopment Authority of Virginia, MN is an Equal Opportunity Employer
Salary : $17 - $20