Bilingual Case Manager

Description

Being a Bilingual Case Manager within the Housing Department, you will assess survivor's needs, connect clients to appropriate services, and advocate for the client, to ensure the provision of comprehensive services meet the identified needs/goals. The Bilingual Case Manager will implement services with a trauma-informed, evidence-based and client-centered approach to assist clients towards self-sufficiency.

Your Schedule:

• Full Time
• Monday - Friday 9am-6pm
• Work Model: hybrid
• Local Travel: 25%

Our Total Compensation Package:

• Starting Salary Range: $21.63 hourly
• Pay schedule bi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

Qualifications

The Requirements We are Seeking:

• Bachelor's Degree in psychology, social work, sociology, criminal justice, or other social sciences.
• A minimum of one year experience working within a housing program, or working with survivors of domestic and sexual violence, or similar in a social service setting working with vulnerable populations with clients from a diverse background.
• Experienced in Microsoft Office specifically Excel and Outlook.
• Bilingual in both English and Spanish, able to read, speak, and write in both languages fluently.
• You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

What you Deliver in this role:

• You will provide pro-active Case Management which include but not limited to: Motivational interviewing, crisis intervention, evaluating/assessing clients to determine their needs, connecting clients with services, such as financial assistance, counseling or health care, assisting clients in developing plans for addressing their long-and-short term needs and goals, following up with clients to make sure that they are getting the supportive services that they need by establishing a system of weekly contacts with clients.
• You will network with community organizations to provide appropriate referrals for client needs.
• You will to help break down barriers, Mobile Advocacy may be required. This includes meeting the client in the community at home, work or other safe places, etc. and accompany clients to appointments as needed.
• You will maintain accurate records, reports, and files.
• You will work towards constantly improving skills/knowledge related to job duties by seeking appropriate workshops, seminars and conferences to attend.
• You will assist Manager on maintaining program budget.
• You will evaluate and make recommendations concerning client services and programming.
• Other duties may be assigned.

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a good team player
• Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.