What are the responsibilities and job description for the Manager Clinical Trials - Structural Heart position at Houston Methodist?
Overview
JOB SUMMARY
At Houston Methodist, the Manager Clinical Trials position is responsible for managing complex research projects that may involve single or multiple sites and/or research teams conducting research activities. This position directly supervises research staff to ensure effective planning, oversight and coordination of clinical research projects. The Manager Clinical Trials position monitors progress and performance of all projects to include quality of services, timelines, financial viability, compliance with federal, state and/or other regulations, laws and guidelines of Houston Methodist Research Institute (HMRI). This position also provides guidance to department and HMRI leadership on relevant clinical trial issues and development.
The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Focuses on patient/customer safety
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally rounds with patients/customers to ensure their needs are being met
- Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job
Displays cultural humility, diversity, equity and inclusion principles
Actively supports the organization vision, fulfills the mission and abides by the I CARE values
Responsibilities
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
SERVICE - 25%
QUALITY/SAFETY - 30%
FINANCE - 10%
GROWTH/INNOVATION - 10%
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION REQUIREMENTS
o Bachelor’s degree in scientific discipline/life sciences (or relevant field) or nursing degree (BSN) required depending on the therapeutic area served
o Master’s preferred
EXPERIENCE REQUIREMENTS
o Five years of experience within the field, of which one year must have been in a managerial role in healthcare; for internals, Four years of experience in relevant field with HM performance that demonstrates leadership abilities
License/Certification
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o Certified Clinical Research Coordinator (CCRC) or Certified Clinical Research Professional (CCRP). For HM employees, must obtain certification within three months of transfer/promotion
KSA/ Supplemental Data
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
o Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
o Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
o Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
o Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
o Ability to work effectively in a fast paced environment
o Demonstrates flexibility and adaptability in the workplace
SUPPLEMENTAL REQUIREMENTS
Work Attire Yes/No
Uniform No
Scrubs Yes
Business professional Yes
Other (dept approved) No
On-Call* Yes, on a regular basis
*Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above.
Travel**
May require travel within Yes
Houston Metropolitan area
May require travel outside Yes
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job: Possible laboratory with typical hospital environmental hazards and concerns; Universal precautions required; Significant potential for exposure to latex
Company Profile
Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 284 principal investigators and has more than 570 ongoing clinical trials.