Supervisor I/II

Job Overview The Supervisor is responsible for providing excellent customer service to clients, visitors, staff, etc. This position also provides administrative and clerical support for North County Serenity House and Administrative Assistants and Data Entry Specialists. Responsible for daily reception functions of a front office to a busy behavioral health Residential facility. This position may also assist with projects and Administrative Assistant would be cross trained to assist with data entry duties. Key Responsibilities Responsible for assisting with the direction and training of Administrative Assistants and Data Entry Specialists. Utilizes appropriate electronic systems to enter information into our county billing system, Attends and participates in meetings and trainings as assigned. Participates and attends weekly supervision and provides supervision for staff. Performs and maintains working relationship with internal and external programs. Generate reports and respond to inquiries regarding entered data as requested. Accurately prepares monthly, quarterly, annual, and ad hoc reports for management team as requested. Oversees the Administrative Assistants and Data Entry Specialists and fills in when needed and provides support and guidance. Assists Data Entry Staff as needed in preparing source documents to resolve questions, inconsistencies, or missing data.   Reviews and assists staff with making necessary corrections to information entered. Compiles, sorts, and verifies accuracy of data to be entered.   Enters billing into County systems and maintains internal tracking system for all county submissions. Ensures correct pay sources are created, set-up and changes are completed, reviewed, and submitted in EHRS and county systems. Follows-up on all pending claims and corrects and inputs denied claims on a regular basis.  Monitors the consistency of client information between systems to ensure reimbursement of claims.   Communicates effectively with clinical staff and management team regarding corrections needed in client chart.   Checks Medi-Cal eligibility for new clients and monthly for all clients.   Maintains confidential information. Performs all duties and projects as assigned, by or before the specific due dates. Miscellaneous duties as assigned.  Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required:  High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver’s license and automobile insurance.

Salary : $70,000 - $84,500