What are the responsibilities and job description for the Associate Relationship Manager position at HSBC?
At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Houston, Texas office.
About Us
Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Associate Relationship Manager (ARM) is located in the Houston Corporate Banking office and reports to the Region Executive.
The ARM is expected to assist the Global Relationship Managers in retaining and growing CMB customer relationships, adhering to the Group values, business strategy, operational policies, regulatory requirements and risk management practices. The ARM will also take responsibility for dealing with all aspects of New To Bank credit applications and global onboarding, internal and external relationship reviews, working on ad hoc projects including (but not limited to): sales pitches, BDM/product co-ordination, prospect research and calling, sector analysis, client portfolio reporting and others as required.
The ARM is also expected to be an integral part of the corporate banking team enabling the team to deliver the optimum contribution towards the CMB Annual Operating Plan (AOP), improve client engagement, maximize operational efficiency and allow for the maximum amount of client engagement. The ARM will be expected to assist in returns analysis, prepare new deal returns approval packages, prepare concise call reports, research and analyze client, industry and competitor financial and macro-economic data, conduct supplier / buyer analysis and be an active participant in client due-diligence calls. In addition, the role holder will be expected to represent the bank at client meetings, introduce product partners, coordinate the application process, and work closely with internal stakeholders on credit or product onboarding process, systems updating KYC and documentation.
