What are the responsibilities and job description for the Wholesale Digital Manager position at HSBC?
Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.
The Wholesale Digital Manager has a particular focus on the innovation banking team, but is not limited to: project management, testing, issue tracking and subject matter expert in the resolution of production issues. This involves leading cross functional teams (composed of business analysts, developers, designers, architects, vendors, and scrum teams) across different geographic locations operating in a lean agile product development environment.
Here's what you can expect:
As our Wholesale Digital Manager, you will be outcome driven, striving to solve real customer problems both for external and internal customers. This role holder will work closely with the rest of the digital team and stakeholders to create a superior customer experience, increase self-service functionality, and improve digital adoption and usage of the channels. This will involve managing and developing our digital products / services to enhance customer value and raise brand awareness in targeted market segments. In addition, you will also formulate and implement business initiatives, e.g., new product proposition, campaigns, and cross sell strategy, to ensure the overall profitability and cost savings.
For this role, HSBC targets a fixed pay range between $68,900.00 and $103,300.00.
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus"). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
- Experience in financial services industry; either in Digital or Product Management, Client Management or IT.
- Solid understanding of digital and/or self-service platforms.
- Knowledge or experience in Cash Management and experience working with or in Information Technology (IT) or in Agile environment an asset.
- Demonstrated successful project management, process reengineering / business transformation experience.
- Ability to gather, analyze and interpret information in order to provide solutions that are commercially viable and sustainable.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
Salary : $68,900 - $0
