Sales Coordinator

Description

Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team.

Check out all open positions at https://hpgbrands.com/careers/.

Position Summary: 

We are looking for a full-time Sales Department Coordinator. This is a very fast-paced busy environment and reactionary to sensitive client timelines. Regular attendance in conformance with the standards, which may be established by Hub from time-to-time, is essential to the successful performance of this position. This position is on-site and requires ability to be in the physical office location. 

Key Responsibilities:

The key responsibilities or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

• Supporting the physical, on-site requirements and demands of the sales team 
• Responsible for sample coordination needed for tradeshows/events, sales team selling and other requirements involving deadlines. 
• Daily inbound and outgoing calls to support territory coverage and overflow inquiries from our customer service department. 
• Proactive outreach to assist in driving business goals. 
• Comfortable in a virtual meeting setting.  
• Visitor preparation for onsite meetings and tours. 
• Prepare event shipments for our sales team and cross coordinate with other members of our national team. 
• Seeks and finds new business within existing customer groups 
• Interacts with existing customers to develop new business
• Identifies current and future needs of customers and potential customers
• Provide timely quoting to all customers with a four (4) hour turn around
• Documenting outreach activity using our customer relationship tools. 
• Prepare reporting through NetSuite and Tableau as needed.
• Educate customers on our tools (samples, corporate presentations, three free etc.)
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers
• Provide product and industry expertise when needed
• Maintain NetSuite information and pipeline data
• Provide customers reporting to increase sales
• Follow up thank you calls on large orders
• Responsible for carrying out tasks following deadlines, and checking that all tasks are complete
• Works internally to solve problems for our high-level accounts with many different departments.
• Other duties as assigned

Requirements

Recommended Minimum Qualifications:

Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.

• A bachelor’s degree or equivalent experience with a minimum of one (1) years’ experience in outbound dialing
• Promotional industry experience is a plus
• Proficient experience with Microsoft Office Suite
• Must have CRM (Customer Relationship Management) experience, NetSuite is a plus

Knowledge, Skills, and Abilities:

· Ability to manage time effectively with focus on prioritization. 

· Exceptional client relation skills Excellent communication skills (oral, written, and presentation)

• Problem solving skills
• Attention to detail, consistency, accurate typing, and proofreading
• Team player
• New business development skills
• Customer service appreciation and awareness
• Possess the ability to generate and foster relationships with customers
• Ability to work independently as well as part of a large sales team
• Possess desire and drive to develop and grow
• Strong negotiation and problem-solving skills
• Must be able to think freely and make decisions on own pertaining to job responsibility
• Able to perform duties without supervision
• Ability to keep calm, responsive and friendly under pressure
• Able to handle a variety of different tasks at once as well as challenges that may arise with customers, associates, and/or vendors
• Knows when to request help or assistance from supervisor
• Strong negotiation and problem-solving skills

Physical and Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills:

• The demands are in the nature to stand, sit, and move within the office
• Utilization of office equipment, and the capacity to lift up to 15 pounds

Motor Skills:

• Duties may involve hand-eye coordination and physical dexterity

Visual Skills:

• Ability to read, see, and differentiate between color

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• 401(k)
• Referral program

Hub Pen Company is an Equal Opportunity Employer. We do not tolerate discrimination and will extend equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), ancestry, national origin, age (40 or older), physical or mental disability, genetic information, marital status, arrest and conviction information, membership in the uniformed services, veteran status, or any other category protected by federal, state, or local laws.