Quality Engineer

We promise you can be yourself at Hubs

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer and we are committed to building a diverse team that feels that they are valued in the workplace. If you’re looking at our page and you do not identify yourself, don't be discouraged to apply. You can help make our company even better. We do not discriminate on the basis of race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Hubbers are doers, makers and hackers.

At Hubs, we empower engineers to create revolutionary products. Manufacturing is notoriously challenging for companies big and small. We’re changing that by making reliable manufacturing methods instantly available to engineers all over the world through our online platform.

If you're looking for a tech scale-up in Amsterdam there are a few to choose from, but none quite with our story. Over the past 10 years, we've built the world's largest distributed manufacturing network and have built the easiest-to-use product for ordering custom parts. We help the companies you know and love to build a better future, from humble startups to big names like Audi, HP, and NASA. Some parts we've produced are floating in space right now.

The Quality Engineer is responsible for the quality management system, compliance and supplier quality development activities with the USA. This role involves creating and updating documentation, integrating the QMS with ProtoLabs, leading certification audits, and supporting manufacturing partner (MP) audits. The Quality Engineer ensures that the QMS is understood and maintained throughout the organization and supports compliance-related activities. Additionally, they provide support to MPs and the sales team in fulfilling quality documentation requirements for orders and work on improving the efficiency of the order intake process related to quality requirements.

This role also involves working closely with the Supply Chain Teams to source, select, and qualify new suppliers, as well as supporting their onboarding process in accordance with Hubs standards. The quality engineer will monitor and proactively drive supplier performance, focusing on quality targets and problem-solving. Additionally, they will identify and deploy manufacturing best practices to ensure manufacturing consistency across the network.

Sound like you? Apply now!

• Maintain, update and improve the quality management system documentation to ensure compliance with industry standards and regulations.
• Support the integration of the QMS with Protolabs, ensuring seamless alignment between systems.
• Support internal and external certification audits, as well as support MP audits, to assess compliance and identify areas for improvement.
• Follow up on audit findings and actions, ensuring they are addressed and closed within the specified timelines.
• Ensure that the QMS is understood and maintained throughout the company by providing training and support to relevant teams.
• Support compliance-related activities, such as Conflict Minerals, REACH, RoHS, and other regulatory requirements.
• Assist MPs and the sales team with orders that require quality documentation, ensuring that requirements are understood and fulfilled by the MPs.
• Collaborate with cross-functional teams to improve the current systems and processes, making the order intake process more efficient in relation to quality requirements.
• Support customer quality & compliance surveys, corrective action requests etc.
• Collaborate with the Supply Chain Teams to source, select, and qualify new suppliers, ensuring adherence to Hubs standards and requirements.
• Monitor and proactively drive supplier performance, focusing on quality targets and problem-solving.
• Develop suppliers by identifying and implementing manufacturing best practices to ensure consistency across the network.
• Support the development of new capabilities, such as technologies, materials, and post-processing options.
• Design processes to effectively manage supplier relationships and performance in a scalable manner.
• Monitor underperforming MPs closely and set clear improvement targets.
• Benchmark and leverage best practices across the MP network.
• Utilize an analytical mindset and data-driven approach to supplier management

• 2 years of experience in a similar role
• An analytical and risk-based mindset and data driven approach to quality management
• Experience in an regulated environment
• Ideally lead auditor for ISO 9001, AS9100 or ISO 13485
• Experience with CNC and/or 3DP (Sheet metal and Injection Moulding is a big plus)

• We offer a competitive salary plus a bonus incentive plus Protolabs stock options
• We offer generous health insurance benefits including dental vision and 401k plan
• A unique culture that cares about its employees and has built a place where people belong
• Everyone has the opportunity to make an impact from day one, in a high-paced culture to accelerate our growth as we scale!
• Our Hybrid policy is flexible with most employees working 1-2 days in the office per week
• You'll join a diverse, international team of 200 people from (40 nationalities) growing to 300 in the next 12-18 months
• Everyone's a student and teacher with our Career Development Plan, LEARN platform, Tech Talks, Hackathons, Tech and Product demos, and Innovation Sprints
• Get access to use our global manufacturing network for your own projects
• Free access to Headspace meditation app and Mental-Health Support with OpenUp
• Incredible office views from our Chicago rooftop
• Regular team events and company-paid Grubhub lunches when in the office
• Learn more about us on our Life at Hubs Instagram and Jobs Page

Hubs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Affirmative Action / Equal Opportunity Employer

About Hubs

Hubs (formerly 3D Hubs) is an online platform for custom part manufacturing, providing access to a global network of manufacturing services, including CNC machining, 3D printing, injection molding, and sheet metal fabrication. Founded in Amsterdam in 2013, Hubs has since produced 7 million parts and was acquired for $280M by Protolabs in January 2021. Hubs continue to operate as an independent company aimed at further unlocking the massive distributed manufacturing opportunity together with Protolabs.