Manager

Manager / Supervisor

Job Purpose:

The Indoor Playground Manager is responsible for maintaining a positive, safe, kid-friendly environment by: effectively assisting customers, opening and closing the facility, and communicating facility rules, regulations and policies with participants and patrons. This position oversees POS systems, waiver signing process, event coordinating and handling transactions of the operation. Indoor Playground Manager will provide quality customer service to the families, patrons, and other staff while working closely with Director on business initiatives

Essential Functions:

• Open, close and prepare the Indoor Playground space for daily visitors. This includes locking/unlocking doors, cleaning equipment, and preparing the registration system.
• Working the front desk, overseeing transactions, bookings and waiver process
• Maintain cleanliness of the facility
• Communicate knowledgeably to customers about programs, pricing, events
• Resolve any difficult customer situations appropriately with professionalism and communicate any customer issues with Director
• Assist customers with registration/waiver inquiries, including knowledge of services that are appropriate for registrants' age, ability, interests, and availability.
• Assist with birthday party booking, planning and set-up
• Maintain a safe and secure environment for staff and participants.
• Conduct regular visual safety inspections of indoor playground and desk areas as well as equipment. Conduct written inspection upon request.
• Work effectively with internal and external customers, recognize diverse opinions and needs, and maintain a positive working relationship with all employees.

Additional Functions:

• Light maintenance and custodial duties, ringing up snacks of coffee orders
• Demonstrate understanding and good judgment around customer health and safety and cleanliness throughout facility. Address any issues and report to Manager/Director.
• Attend necessary staff meetings and training as assigned.
• Assist when needed with special projects, programs, and events.

Knowledge, Skill, and Work Experience Required:

• People lover
• Strong Communication skills, ability to write and verbally communicate in clear and concise manner
• Experience working with and supervising children.
• Ability to take initiative and problem solve.
• Computer and software proficiency.
• Event planning or coordinating experience
• Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 1 month of employment and keep certification current. The District provides this training.
• High School Diploma or equivalent.

Recommended:

• Additional college, early childhood, or trade education preferred.

Work Environment, Physical Demands and Considerations:

• Must have the ability to lift at least 40 pounds.
• Ability to endure prolonged standing, sitting on the floor, kneeling at child's level, and hands on interaction during playground hours.
• In case of emergencies - be able to respond quickly and appropriately with children's safety in mind.
• Will be exposed to dust and cleaning products
• Ability to work independently without direct supervision.
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively and to read and understand printed material.
• Ability to communicate and represent the facility in a professional manner.

Huckleberry Play is an equal opportunity employer!

Job Type: Full-time

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $45,200 - $57,200