Residential Manager

AGENCY OVERVIEW:

Huckleberry Youth Programs (HYP) is a critical provider of essential safety net services for youth and their families in San Francisco and Marin County. For over 50 years, HYP has developed and maintained prevention and intervention programs that promote the health and well-being of underserved youth. We offer excellent employee benefits, including full medical/dental coverage and generous vacation time. For more information about our programs please visit our website at www.huckleberryyouth.org.

RESPONSIBILITIES:

The Residential Manager is responsible, under the supervision of the Program Director, for facilitating the day to day operations of the shelter program. Responsibilities include the supervision of residential staff, the coordination of the staff schedule, and the recruitment and training of staff. The Residential Manager is also the primary point person for facility maintenance, equipment repairs, and the purchasing of needed supplies. The Residential Manager will also perform outreach activities in the community and participate in the on-call pager program. The position also involves interfacing with youth and their families providing them with assessment and case management services. This is a full-time, afternoon shift, 40 hours/week (including evening and occasional weekend hours) reporting to the Program Director.

DUTIES:

• Assist in the recruitment and hiring of residential staff.

• Supervise assigned residential staff.

• Conduct regular supervision meetings with assigned staff.

• Coordinate staff schedules.

• Assist in training of residential staff

• Attend Agency and Management team meetings.

• Review case plans and other client-related documentation in conjunction with the program case manager.

• Assist Program Director with outreach to community agencies and collaboration partners citywide.

• Work emergency coverage as needed which could include evening, weekends and holidays.

• Coordinate petty cash and other house accounts.

• Participate in on call back-up pool for program.

• Conduct weekly inventory of household supplies (food, cleaning supplies, office, other) and arrange for needed items to be purchased.

• Manage maintenance of facility and equipment.

• Ensuring that ONE System is up to date in real time

• Ensure all CCL regulations are adhered to by staff and as they pertain to the facility.

• Perform other duties as assigned.

• Acquire Community Care Licensing Administrator Certificate and maintain CCL license.

QUALIFICATIONS:

• Bachelor's Degree in Human Services or related field required.

• Minimum of three years experience in working with youth from marginalized communities or equivalent experience.

• Experience in a residential setting or equivalent experience required.

• Two (2) years managing staff or interns, particularly those at the beginning of their careers.

• 1-3 years experience in case management for adolescents and their families.

• Highly organized with ability to work with minimal supervision.

• Valid first Aid/CPR must be obtained within 3 months of hire.

• Criminal Justice Clearance as required by agency, and CCL.

• Valid CA’s Drivers License, clean DMV record, and 2 years of previous driving experience required.

• Commitment to obtain the California Group Home Administrator Certification within six months of hire.

COMPETENCIES:

• Perform tasks and responsibilities in a thorough and timely manner in compliance with agency policy and standards, and conform to scheduling requirements of this job description and program.

• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.

• Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.

• Exercise discretion and professional judgment at all times in keeping with the responsibility carried personally and by the agency for the care and welfare of youth and families.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to stand, walk and use hands to find, handle, or feel objects, tools or controls. The employee is occasionally required to drive a vehicle.

• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

This position works at Huckleberry House. This role routinely includes driving and transporting youth. The position also includes the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Huckleberry House is located in San Francisco and is accessible by public transportation.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY:

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV-related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.

FAIR CHANCE:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.