What are the responsibilities and job description for the Collections Specialist-NO Covid Risk position at Hudson Management Services?
HMS Collections
Minimize your risk of Covid by working remotely for Hudson Management Services from your home office
$300.00 Sign-On Bonus
COLLECTIONS SPECIALIST-NO Covid Risk
Hudson Management Services has over 25 years of Business experience which we bring to the collection industry. We are looking for a Collections Specialist to secure monies on past due accounts for clients. You will be responsible for making outbound collection calls and handling inbound collection calls. Your goal is to collect full payment or negotiate payment plans on past due account for HMS Clients.
Experience in using Simplicity and Nexus-Lexis software is required. You will be using the collection software’s to perform calls and skip tracing to secure the payments.
We are looking for high achievers that understand collections are a results-based industry. Individuals must be comfortable resolving 80-100 calls a day to be productive team member.
Applicants must complete the qualification questionnaire below before being considered for an interview.
Please copy/paste into a browser. https://goo.gl/forms/XzVCYMF892ghnbqj1
Hudson Management Services is a results-based company.
Responsibilities
.Our Account Representatives:
- Represent businesses in a professional manner
- Provide outstanding customer service
- Motivate and guide customers through the collections process
- Educate customers on available payment options
- Discuss sensitive financial situations
- Perform data entry on customer accounts
- Establish rapport with customers
- Provide positive outcome for customers and clients
Qualifications
- Knowledge of Simplicity & Nexus Lexis softwares
- Professional communication and persuasion skills
- Knowledge about the FDCPA Act and its applications
- Provide outstanding customer service
- Ability to work in a structured call center collections environment
- Ability to perform data entry using multiple computer databases
- A proven track record of strong performance
- Ability to strategically manage complex projects
- Proven track record of excellence and impeccable attention to detail
- Independent motivation, high integrity, and result-oriented work ethic
- Flexibility to work evening shifts
Benefits and Perks
- Part-Time Hours - 20 hours/week Monday thru Friday (During typical business hours of 8 am-5 pm)
- Monthly bonuses when goals are exceeded
- Save Time & Money
o No commute equals less gas expense and more time in your day
o Professional work attire for the workweek is not necessary
o Less wear and tear on your vehicle along with lengthier time between routine maintenance
- Happiness
o It is proven that remote employees are happier with their job since they avoid the everyday stress of commute, office distractions, and juggling work with personal life
o It is proven remote employees take fewer sick days
o Fewer distractions of an office environment
o Work in the comfort of your own home
o Feel very productive each day as you are self-sufficient and in charge of your success
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Paid training
- Work from home
Physical Setting:
- Call center
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental Pay:
- Signing bonus
Education:
- High school or equivalent (Preferred)
Experience:
- Collections: 5 years (Preferred)
- Customer service: 3 years (Preferred)
- Call center: 3 years (Preferred)
- Sales: 3 years (Preferred)
Work Location:
- One location
Work Remotely:
- Yes
Work Location: One location