Job Posting for Human Resource at Human Touch Home Health
Human Resources
Company Description: Human Touch Health is a home health company dedicated to providing skilled nursing, physical therapy, occupational therapy, and certified nursing services to clients in Montgomery County and Prince George County, Maryland. We are committed to delivering personalized care and ensuring positive experiences for everyone we serve.
Position Overview: We are seeking a highly organized and customer-focused individual to join our team as a Human Resource with Administrative Duties. The successful candidate will be responsible for managing the onboarding process, coordinating orientation and providing administrative support. ve as the first point of contact for our clients, ensuring a professional and welcoming experience.
Key Responsibilities:
Human Resource:
Extends written offer
Schedules orientation (requesting all documents be brought to orientation)
Coordinating and confirming shadow visit for clinicians
Updating Intake when a new clinician is ready to start seeing clients.
Customer Service:
Provide excellent customer service to clients, addressing inquiries and concerns promptly and effectively.
Ensure that clients receive accurate information and assistance during their interactions with the company.
Act as a liaison between clients and internal staff to facilitate communication and resolve issues.
Administrative Support:
Assist with maintaining office supplies and equipment.
Collaborate with team members to improve processes and workflows
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