SALES MANAGER

U Have Arrived:

Humanist Hospitality is an award-winning operator of leading hotel and restaurant brands. Part of the Vision Hospitality Group, what sets Humanist apart from the competition is our focus on human interaction. Managed by Placemakers and Tastemakers, Humanist Hospitality is comprised of inspired hospitality professionals we consider Partners in our success. Our partners thrive on providing service excellence to guests.

PEOPLE FIRST APPROACH

Humanist is a talent-driven company that values expertise and individuality. Our Partners focus on connecting with our guests and understanding the unique characteristics of the communities where we work.

TRAILBLAZING MINDSET

We think two steps ahead, cultivating meaningful human interactions. Were not interested in following trends, we explore what resonates and raise the bar for great new hospitality experiences.

COMRADERIE COLLABORATION

Humanist runs on inclusivity and authenticity. We bring passion to every project, and seek input from our partners, guests, communities, and insightful humans of all kinds.

VISION

To be the preferred hospitality management company for partners, guests, and communities.

MISSION

Passionate people inspired to deliver excellence, value, and results.

VALUES

Dedication

Innovation

Respect

Excellence

Community

Teamwork

Spirit

Join Us:

We dont just offer jobs, we offer careers. We consider our people to be our Partners in our success. While they may wear the uniform of one of our International brand partners like Hilton, Hyatt, IHG, or Marriott, they are all Partners of Humanist Hospitality and embody our values. They are hospitality professionals. They are curators of guest experience. They are Tastemakers and Placemakers, but above all they are Humans.

What U Can Expect To Do:

• Be a role model to all partners on our team by displaying our Humanist Values in all aspects of operations through internal and external service
• Have a critical eye toward all products, services, and operational culture is in line with company standards
• Provide personalized service to every individual you encounter
• Initiate new sales, prospects and qualified leads
• Perform administrative and general tasks including typing, answering phones, and maintaining file systems to ensure accurate records of our sales contacts and revenues
• Receive, handle, and convert meetings, events, and group inquiries
• Plan events in conjunction with the client
• Present and sell available and suitable banquet/event options to the highest possible standard
• Arrange and carry out hotel site tours
• Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off-season business
• Assist in development and solicitation of rooms and banquet event package plans and aimed at conference business and encourage repeat business
• Attend trade and travel shows of various market area for promoting hotels event business
• Actively manage business bookings, record denials, make network referrals
• Meet or exceed all established sales goals for your location
• Bring your innovative approach to generate new revenue sources
• Analyze lost business and create strategies to help prevent this in the future
• Have a passion for creating an exceptional experience for all guests
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests

What U Can Expect in Return:

• The highest caliber leadership in the industry who all have a focus on giving you the best workplace possible
• A team of individual partners that celebrate who you are and welcome you as part of our family
• We look to promote from within and offering training and development opportunities through our Future is U Program
• Access to our U Matter programs, which includes rewards, recognition, and incentives through our Thank U platform
• The Humanist Perks Plus Program provides discounts through our vast network of vendor partners
• The Humanist Support program provides the opportunity for our partners in need to reach out for assistance

Is This Career for U?

• Do you have a proven track record as an experienced hospitality Sales Manager?
• Do you have strong client-facing experience and abilities, including project planning, oversight, and problem-solving?
• Do you have the ability to think strategically and recognize and leverage opportunities related to Humanist's mission?
• Do you have the ability to speak publicly to a wide range of audiences?
• Do you have an entrepreneurial spirit with well-developed interpersonal skills, an understanding of and commitment to customer service, and a professional demeanor?
• Can you demonstrate ability to manage complex tasks and prioritize competing demands in order to meet deadlines?
• Are you proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)?
• Can you demonstrate ability with constructive, team-centric leadership skills?
• Do you have excellent team skills, including but not limited to: listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation?
• Do you have excellent communication skills, including but not limited to: listening, asking questions, building consensus, presenting, obtaining buy-in?
• Are you able to report to work for scheduled shifts?
• Are you able to work a flexible schedule? We are a 24/7 business which may require work availability of nights, weekends, and holidays.
• Are you able to communicate effectively in writing, verbally, and in person?
• Are you able to communicate in the English language?
• Can you maintain a clean and attractive work area, uniform, and person?
• Do you have or can you learn knowledge of fire alarm system and evacuation procedures?
• Are you able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds?
• Are you able to work for 8 hours and work in a restrictive space/environment?
• Do you have eyesight enabling vision both near and far?
• Are you comfortable using a step stool or ladder?
• Are you able to use/lift arms and/or stand for up to 8 hours?
• Are you able to work in extreme conditions such as heat, cold and stress?
• Do you have finger dexterity for operating equipment?

Is This Culture For U?

• Can you live and exemplify our Humanist Values?
• Diversity is important to us. Are you able to work with people from diverse cultures and backgrounds?
• Are you organized, honest, and can you work well with others?
• Can you be responsible for safety and security of guests, fellow employees and hotel assets?