What are the responsibilities and job description for the Box office representative position at Huntsville City FC?
POSTION OVERVIEW :
Huntsville City FC is seeking hardworking, accountable, and passionate individuals to work as Box Office Representatives for the upcoming season(s) at Joe Davis Stadium.
The Box Office Representative is a critical part-time / game day position and is responsible for assisting customers with ticket purchases and providing exceptional customer service to the fans on event / game days.
This position is hourly, and applicants must live in the Huntsville area.
RESPONSIBILITIES :
- Sell tickets to customers using Ticketmaster software.
- Provide exceptional customer service while processing ticket orders and / or solving ticket related issues.
- Be prepared to answer general questions regarding seating, pricing, stadium policies, and event details.
- Accurately process customer ticket orders via credit card purchases and cash transactions.
- Accurately balance cash drawer at the end of each shift.
- Other duties as assigned.
QUALIFICATIONS :
- Previous computerized ticketing experience preferred, not required.
- Excellent customer service skills and ability to listen and communicate effectively
- Proven job reliability, dedication, strong work ethic, and responsibility
- Ability to work well within a team environment, yet comfortable completing tasks independently
- Ability to count money and make change accurately.
- Ability to take and follow instructions in a high traffic environment.
- Possess strong computer skills and be able to comprehend basic mathematics.
- Available to work majority of events at the stadium.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Last updated : 2024-08-15
