Administrative Assistant - Information Technology (STF3226)

RESPONSIBILITIES:

Essential Functions—

• Provide comprehensive administrative, clerical, and office support to the IT Services staff including, but not limited to, answering phones/taking messages, word processing, directing customer inquiries, scheduling appointments, data entry, copying, and maintaining electronic and physical files, organizing, etc.
• Must be highly organized, detailed oriented, and have the ability to multi-task.
• Must be able to work and make decisions independently.
• Proficiency in a variety of writing styles and written communication skills including spelling, punctuation, sentence structure and grammar.
• Provide high-quality customer service and support for students, staff, and other customers while maintaining strict confidentiality at all times.
• Work cooperatively with and under the direction of the Chief Information Officer or, in his/her absence, the Director of IT.
• Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position.
• Comply with HutchCC policies, procedures, and practices.
• Perform other duties and administrative assistant responsibilities as assigned by the Chief Information Officer or Director of IT.

QUALIFICATIONS (Essential):

• High school diploma or equivalent required. Associates degree or higher preferred.
• Strong professional telephone and interpersonal communication skills required.
• Proficiency in personal computer skills including, but not limited to, keyboarding, the Windows operating system, Microsoft Office applications (Word, Excel, Power Point, etc.), and Adobe.
• Ability to provide excellent communication (verbal and written), strong organizational skills, and attention to detail.
• Ability to establish and maintain professional relationships with students, faculty, staff, and other customers.
• Ability to work effectively and professionally with many people, while practicing good customer service and maintaining appropriate customer privacy in a student-centered environment.
• Ability to work independently and efficiently with accuracy while meeting the deadlines and demands of a multiple-objective environment.
• Must be a neat, dependable, and highly organized person who possesses the ability to work amiably and professionally with many people.
• Physical requirements: Excellent verbal, written, and listening skills; Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently; The position may require some lifting up to 25 pounds. Sedentary to medium/Indoor work environment with a substantial amount of keyboarding required

• Mental requirements include the ability to learn and comprehend basic instructions about the position.
• Physical and mental qualifications must be performed with or without a reasonable accommodation.
• The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

HOURLY WAGE and STATUS:

The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12 months annual, benefit eligible, at-will, and non-exempt.