MANAGER, GLOBAL CORPORATE REPUTATION

The Opportunity

Hyatt seeks an enthusiastic Manager of Global Corporate Reputation to join our Global Communications team. In this role, you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally

• Flexible work schedules

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for various opportunities to develop personally and professionally.

The Role

The Manager of Global Corporate Reputation will serve as a critical member of the Global Communications team by leading projects and providing support to senior communication colleagues across a wide range of external and internal communications activities with a focus on Corporate Reputation, Media Relations (top-tier business and industry trade), Executive Visibility (CEO, c-suite and department leaders) and B2B Customer Communications (Hyatt Sales Force, Travel Advisors, ALG Vacations & Revenue Management).

The ideal candidate will be a detail-oriented self-starter with the ability to collaborate across functions, regions, and levels. Candidate must have a high degree of personal and professional savvy to inspire confidence among all audiences and at all levels of the organization.

The role will require a strong foundation in writing, research, networking, and project management to drive internal engagement and external awareness of Hyatt’s purpose – we care for people so they can be their best – by supporting creative, on-strategy storytelling across channels.

Key responsibilities will include developing communication strategies; conducting media & influencer outreach; developing communication materials including presentations, press releases, key messages, and executive briefing documents; prepping senior executives including c-suite for media/speaking opportunities; story mining for internal and external stories across different teams including environmental governance, diversity, equity and inclusion, and finance; collaborating with communications team and agency partners on budget management, measurement, media outreach and internal amplification.

Experience Required:

• 7 years of experience in the same field, industry, or other equivalent business/ function role

Experience Preferred:

• Bachelor of Arts or Sciences in Communications, Journalism, Marketing, or related degree

• Advanced writing and editing skills with proven ability to produce various materials and content (scripts, presentations, media pitches, newsletters, etc.).

• Proven ability to lead cross-functional projects with detailed timelines and multiple stakeholders

• Travel/tourism/hospitality experience a strong plus

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.