Bartender -Crowne Plaza Kansas City Downtown

Job Purpose:

The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us

• Be an enthusiastic, helpful and positive member of the team
• Assist servers, other bartenders, and bar porters when necessary
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Must have a strong knowledge of drink preparation and applicable health standards. 
• Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons. 
• Must be able to speak, read, write and understand the primary language(s) used in the workplace. 
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.   Must possess basic computational ability. 
• Must possess basic computer skills. 
• Good knowledge of the hotel, its services and facilities. 
• Familiarity with all menu items 
• Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens ( 110 degrees F), possibly for one hour or more
• Must be able to stand and exert well-paced mobility for up to 4 hours in length 
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously 
• Must be able to lift trays of food or food items weighing up to 30 lbs 
• Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs 
• Must be able to push and pull carts and equipment weighing up to 250 lbs 
• Must be able to exert well-paced ability in limited space 
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity 
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception 
• Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception 
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit.
• Must have Alcohol Awareness Certification and Food Handlers Certification

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program