Quality Engineer

Description

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC’s passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized for mobile, industrial and process applications. We offer excellent benefits and a friendly, safe work environment. We are looking for motivated, energetic people to join our dynamic Team! 

The Quality Engineer is responsible for fulfilling the role of Quality expert; this is a hands-on position. They will ensure the quality of the parts produced meet all customer expectations; quickly and effectively and act when non-conformances are found. Maintain the most recent interpretations of the quality system requirements and therefore ensure that documented practices meet the true interpretation of the quality management system standards.

Requirements

Tasks:

· Collaborate with customers’ quality and engineering personnel to determine critical part features and review manufacturability of design. Make recommendations to modify customer part specifications and tolerances as necessary to support cost effective production.

· Provide engineering support to operations ensuring consistent application of quality techniques.

· Resolve quality issues of capability, tolerancing, and materials related issues.

· Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources.

· Effectively communicate and reinforce HYDAC’s commitment to quality improvement efforts.

· Develop and submit PPAP documents for new product lunches to meet customer requirements.

· Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness.

· Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.

· Coordinate pre-launch production trial run process monitoring.

· Participate in the development of Failure Mode and Effects Analysis (FEMA).

· Maintain Control Plans and FEMA’s throughout the life of the part.

· Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.

· Perform duties in accordance with quality system requirements as the voice of HYDAC’s customers.

· Coordinate with Sales, Purchasing, Engineering, and Production to resolve customer complaints and concerns.

· Lead PPM improvement plan for strategic customers.

· Execute and assist with ISO Audit plans.

· Act as customer and supplier’s liaison.

· Manage Document Control system.

Skills and Attributes:

· Adaptability – open to and actively solicit new ideas and opinions.

· Assertiveness – readily offer opinions and act even when their position may be unpopular.

· Business Thinking – sees the organization as a series of integrated and interlocking business processes. Understands general business concepts. Understands the financial framework of the organization. Establishes and monitors appropriate financial measures, using data to make informed business decisions.

· Communication – demonstrated ability to work effectively with cross-functional work groups including suppliers, customers, and associates, both verbally and in writing, and excellent listening skills.

· Coaching & Counseling – effectively instructs associates at all performance levels and enjoys helping team members grow, sharing authority and providing resources and support that empowers them. Offers clear, direct, and timely feedback.

· Conflict Management – support and manage differences of opinions. Use consensus and collaboration to debate and resolve issues.

· Diplomacy – skilled at handling situations without arousing hostility. Forge coalitions.

· Energy – have the stamina and endurance to maintain a fast pace and continue to produce.

· Influence & Positive Impact – skilled at persuading, motivating, and energizing others at all levels. Passionate, personable, self-confident, and likeable. Able to flex style and direct, collaborate, or empower as the situation requires. Ability to establish a personal power base built on mutual trust, fairness, and honesty. Establish and maintain productive relationships and networks, utilizing them to facilitate business transactions.

· Initiative – proactive and acts without being prompted.

· Learning agility – continuously seeks new knowledge, creates, and fosters a culture of interest, curiosity, and learning. Flexible to change and learns from failure. Seeks to improve processes and products.

Education & Experience:

Bachelor’s degree in engineering, prefer Manufacturing or Mechanical Engineering.

3 to 5 years’ experience managing a certified quality management system (e.g. TS 16949, ISO)

Previous Supplier Quality experience (preferred). Exceptional mechanical aptitude (i.e. intuitive understand of mechanical processes). Proven track record of driving continuous quality improvement in a manufacturing environment. Experience in the automotive industry, previous work experience in an organization that supplied large OEM’s. Customer quality assurance experience, and previous audit experience