Sales Specialist

Position summary: The Sales Specialist is responsible for the efficient and effective sales function by resolving issues raised by the company’s customers. The Sales Specialist will work closely with and frequently direct Team Members coordinating the shipment of products. Sales Specialist will work closely with customers to ensure the needs of the customers are being addressed and responded to in an appropriate manner. Sales Specialist will utilize his/her independent judgement in handling the customer’s concerns.

General purpose: The Sales Specialist coordinates customer work orders and insures that products, services, practices, and objectives are meeting the needs of Hyundai Steel customers.

Role qualifications:

· A Bachelor Degree preferred

· One to two years of sales experience preferred

· Knowledge of SAP systems preferred

Position responsibilities:

· Assisting with the day-to-day efficient operation of the company.

· Working with and responding to Customers to ensure their needs are being met accordingly

· Monitor internal inventories by analyzing the company’s SAP system

· Provide business support in the shipment of goods

· Continuously monitor business systems to ensure and verify accuracy of information

· Verify details of purchase orders to ensure customer needs are being met

· Analyze purchase orders from customers and determine whether the company is capable of producing and shipping the ordered items

· Prepare reports as needed

· Create invoices as needed and work with customers on account receivables

· Resolve payment disputes when customers raise price issues

· Resolve customer quality issues on behalf of the company by working closely with the quality department

· Attend and participate in Department and Company meetings

· Maintain claim, sales and return logs

· Interface the SAP database and maintain accurate and up to date information within the system

· Occasional travel may be required

Essential skills and experience:

· Effective oral and written communication skills.

· Excellent interpersonal skills.

· Able to exhibit a high level of confidentiality.

· Must be able to identify and resolve problems in a timely manner.

· Must be able to gather and analyze information skillfully.

· Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping

Nonessential skills and experience:

· Skills in database management and record keeping

· Excellent organizational skills.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Physical demands: The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

· Work environment: While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.

Job Type: Full-time

Pay: $66,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person