Inside Technical Sales Specialist

Job Title: Estimator

Reports to:  Division Manager

 Job Summary: 

Sound Seal, a leading manufacturer of soundproofing and noise control products, is looking for a full-time Estimator. The right individual will provide world class customer service to our valued customers by coordinating all activities associated with technical support, estimating, order acknowledgements and orders status.   This position will be based out of Agawam, MA.

 Essential Functions:

• Receives requests for price quotations, purchase orders, and order changes directly from customers and distributors.
• Achieves and maintains rapport with customers and works to give them the best possible service and solutions.
• Interpret customer needs and requirements, develop, and submit product quotations which includes product description, pricing, and design details on both standard and custom product offerings.
• Work in a fast-paced environment, providing customer service such as same day quotes and quick responses to technical questions. 
• Follow company policies and procedures.
• Daily interaction and communication with manufacturing and production staff.
• Perform other duties as required.

Competencies:

• Strong customer service skills.
• Strong written and verbal communication skills.
• Accuracy and high attention to detail.
• Manages time effectively and adapt quickly to changing priorities.
• Maintains appropriate levels of optimism and enthusiasm. 
• Excellent math skills. 
• Team player who works productively with wide range of people.

Physical Demands:

• Utilizing a computer and other office peripherals.
• Ability to sit for an extended period. 

 Required Education and Experience:

• College degree preferred but not required.
• Minimum 2 years’ experience working in sales or technical roles.
• Familiar with construction and or building materials a plus.
• Interest in soundproofing and noise control a plus.

 EEO statement:

Sound Seal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.