Qc

Job Summary

The QC Reindex Clerk is responsible for ensuring all Quality Control documents are indexed accurately and on a timely basis.

Job Description :

ESSENTIAL JOB FUNCTIONS

• Learn and identify all Quality Control documents to ensure all are indexed accurately and on a timely basis
• Adhere to all bank and job-related policies and procedures including production standards and deadlines
• Handle all routing of documents on a timely manner and be able to identify priority items and handle them with urgency
• Maintain confidentiality of bank records, documents and electronic information according to GLBA and IBC policy
• Ensure that the designated indexing queues are cleared daily to avoid any unnecessary delays in service to the customers and branches
• Be able to adapt easily to a dynamic work environment and be a self-starter
• Participate in the banks various programs for generating ideas and feedback to management
• Perform other related duties as directed by management
• Assist with on the job training of employees and cross train into other immediate areas of the job for continued growth in responsibilities
• Other duties as assigned

SKILLS

• Ability to multitask
• Able to work with deadline
• Able to work a flexible work schedule
• Enjoy working with details as well as computers

EDUCATION & EXPERIENCE

• High school diploma or GED equivalent
• At least 1 year of customer service working experience

Benefits Overview

IBC Bank offers a comprehensive benefits program to all full-time employees. Many of our benefits are also available for our part-time employees.

See below for a brief description of the benefits that would be available to you as an IBC Bank employee. Many of the benefits are also available to your dependents.

Medical Coverage

We offer employer paid medical benefits to all of our full-time employees. This coverage includes medical and prescription coverage.

As an option, full-time employees can add their dependents to the program and have their cost deducted pre-tax from their paycheck.

Eligibility : After initial probation period.

Dental Coverage

This is an optional benefit offered to all full-time and part-time employees. The plan includes various levels of coverage from single member to family plans.

Eligibility : After initial probation period.

Basic Life Insurance

All full-time employees are eligible for an employer paid life insurance plan.

Eligibility : After initial probation period.

Supplemental Life Insurance

This is an optional program offered to all full-time and part-time employees. This is paid by the employee and can be deducted from paycheck on a post-tax basis

Eligibility : After initial probation period.

Disability Insurance

This is an optional insurance plan offered to full-time and part-time employees. This can be deducted from an employee's paycheck on a post-tax basis.

Eligibility : After initial probation period.

Medical Spending Account

This is an optional benefit that allows employees to set aside up to $2,650 per year for out-of-pocket health care expenses through a pre-tax payroll deduction

Eligibility : After initial probation period.

Child Care Spending Account

This is an optional benefit that allow employees to set aside up to $5000 per year for childcare expenses through a pre-tax payroll deduction.

Eligibility : After initial probation period.

401K

The 401K savings program allows employees to save between 1-15% of their annual income in the bank's 401K plan.

Eligibility : Eligible after first day of the year following employment date.

Profit Sharing

Contingent on the bank's profitability, employees are given contributions based on their pay and years of service.

Eligibility : Eligible after first day of the year following employment date.

Tuition Assistance Program

Eligibility : After six months of employment.

Computer Assistance Purchase Program

All employees are offered the opportunity to purchase a computer through this program. The cost will be payroll deducted from their paycheck.

Eligibility : After one year of employment.

Vacation

Vacation is offered to all full-time and part-time employees who work more than 20 hours per week.

Eligibility : Depending on hire date, after initial probation.

Sick Leave

Sick Leave accumulates on a monthly basis at a rate of one day per month worked for full-time employees.

Eligibility : After initial probation period.

Last updated : 2024-05-16