What are the responsibilities and job description for the Dispatcher position at Ice Force Security, LLC?
```Duties```
Monitor cctv and make precise and accurate documentation of all incidents
- Maintain accurate records of all dispatch activities
```Skills```
- Proficient in using phone systems and communication tools to effectively interact with drivers, customers, and internal teams
- Ability to analyze information quickly and make informed decisions in a fast-paced environment
- Excellent verbal and written communication skills to clearly convey information to various stakeholders
- Familiarity with GPS tracking systems for monitoring and tracking transportation resources
- Strong knowledge of dispatching procedures, including assigning drivers, coordinating routes, and managing schedules
- Experience in transportation planning, including optimizing routes for efficiency and cost-effectiveness
- Understanding of shipping and receiving processes, including documentation requirements and coordination with warehouse personnel
- Knowledge of phone etiquette principles for professional customer interactions
- Familiarity with GIS (Geographic Information System) software for mapping and route planning
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
Ability to Relocate:
- Akron, OH 44307: Relocate before starting work (Required)
Work Location: In person