What are the responsibilities and job description for the Market Manager (DC Metro) position at Icon Health?
About Us
Icon Health is breaking barriers as a value based orthopedic care company. We are a group of experienced healthcare leaders passionate about transforming the orthopedic patient experience through improved telehealth and care navigation services. If you are looking for a unique opportunity to be part of an inclusive, collaborative team we want to hear from you.
Our Market Managers are critical to fostering partnerships with primary care and orthopedic physician groups. These partnerships allow Icon to engage at-risk patients and provide them with high-quality, efficient care.
Responsibilities
We are always looking for new team members who will add to our company’s DNA and have a strong passion for impact. None of the following are requirements, but they describe the qualities and skills that we think will help a candidate be successful in this role.
Icon Health is breaking barriers as a value based orthopedic care company. We are a group of experienced healthcare leaders passionate about transforming the orthopedic patient experience through improved telehealth and care navigation services. If you are looking for a unique opportunity to be part of an inclusive, collaborative team we want to hear from you.
Our Market Managers are critical to fostering partnerships with primary care and orthopedic physician groups. These partnerships allow Icon to engage at-risk patients and provide them with high-quality, efficient care.
Responsibilities
- Support in the development of Icon’s provider group partnership strategy
- Interpret structured data in order to identify, segment, target relevant practices for partnership
- Identify market and provider group opportunities, including optimizing referral pathways, defining preferred partnerships, and improving adherence to protocols
- Lead outreach & engagement with group administrators and clinicians, including goal setting, continuous improvement, and representing Icon’s brand in a region
- Travel to physician offices and ancillary providers (60-80%) for in-person engagement with physician partners
- Create content, including presentations, one-pagers, and reporting summaries, to support relationship management and continuous improvement
- Occasionally interfacing with patients to communicate Icon’s offering and clarify questions
We are always looking for new team members who will add to our company’s DNA and have a strong passion for impact. None of the following are requirements, but they describe the qualities and skills that we think will help a candidate be successful in this role.
- Bachelor’s degree from accredited college or university
- Business or operations experience, including or similar to:
- 2 years of account management or business development experience working with senior executives at health plans, health systems, medical group practices or other healthcare organizations OR
- 2 years of practice management with a medical group practice collaborating with physicians to develop business strategies and patient services
- Excellent verbal and written communications skills with demonstrated ability to communicate, present, and influence both credibly and effectively at all levels of an organization
- Comfort interpreting summary-level data to derive insights for change management
- Ability to connect with diverse constituents and stakeholders across cross-functional teams (leadership, marketing, account management, product and development, data and analytics, market operations and clinical)
- Hard-working and able to handle the pressure of a fast-paced environment
- Demonstrated self-starter and ability to work collaboratively in a team atmosphere; proven ability to do so successfully in a remote role
- Willingness to travel locally in the DC Metro area (60-80% driving)
- Full time
- Yearly Salary Commensurate with Experience
- Benefit stipend $400/month
- Employee funded 401k
Assistant Manager: Customer Experience / Operations
World Market -
Dulles, VA
Product Operations Manager
10000468 - Project Manager -
Gaithersburg, MD
KHFS - Case Manager
Case Manager - Shelter House -
Fairfax, VA