Front of House Manager
Job Posting for Front of House Manager at Icon Hospitality
Job Description
Job Description: Front of House Manager
Location: Gourmet Italian Cuisine Restaurant
Reports to: Director of Operations
Status: Full Time
The Front of House Manager (FOH Manager) is responsible for all Front of the House functions and ensuring customers have a pleasant experience in the establishment. They must work long or irregular hours while multitasking and being able to think clearly in emergencies.
The FOH Manager is responsible for ensuring that company standards are upheld including satisfactory appearance of served food, service staff is operating efficiently, cleanliness standards are met, policies are being enforced, and profit is being optimized for the company while providing the best experience possible for customers.
The Floor Manager must also ensure the restaurant complies with local health and safety codes for eating establishments. The FOH Manager also assumes aspects of the roles of Bartenders and Servers.
Duties & Responsibilities:
Job Description: Front of House Manager
Location: Gourmet Italian Cuisine Restaurant
Reports to: Director of Operations
Status: Full Time
- MUST HAVE AT LEAST 1 YEAR EXPERIENCE IN RESTAURANT INDUSTRY**
The Front of House Manager (FOH Manager) is responsible for all Front of the House functions and ensuring customers have a pleasant experience in the establishment. They must work long or irregular hours while multitasking and being able to think clearly in emergencies.
The FOH Manager is responsible for ensuring that company standards are upheld including satisfactory appearance of served food, service staff is operating efficiently, cleanliness standards are met, policies are being enforced, and profit is being optimized for the company while providing the best experience possible for customers.
The Floor Manager must also ensure the restaurant complies with local health and safety codes for eating establishments. The FOH Manager also assumes aspects of the roles of Bartenders and Servers.
Duties & Responsibilities:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
- Perform opening and closing duties in accordance with established policies and procedures.
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures.
- Adjust and cover schedules as needed.
- Address complaints with customers in person and via social media.
- Manage inventory and rotation as well as product storage standards.
- Attends all management meetings.
- Responsible for ensuring guest satisfaction and quality guest experience.
- Address all void, comp, service, and performance issues with the appropriate staff members and investigate any pertinent concerns.
- Knowledge of craft beers, liquors, wine, and food is critical.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests.
- Perform other work as needed.
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Job openings at Icon Hospitality
Icon Hospitality
Galloway, NJ
Full Time
Icon Hospitality
Galloway, NJ
Full Time
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