Assistant Community Association Manager - Portico

Our mission at ICON is to consistently anticipate and exceed our customers' expectations by providing outstanding facilities and superior service at each and every one of our clubs. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism.

Job Title: Assistant Community Association Manager

Reports to: Community Association Manager

Compensation will commensurate with experience

Position Summary:

As an Assistant Community Association Manager you must be eager to provide one-on-one customer service with the understanding that you represent the face of a company focused on providing superior service. The Assistant Community Association Manager may serve in the Community Association Manager’s capacity during his/her absence.

Essential Job Functions:

• Delivers and promotes prompt, courteous and outgoing friendly service to all residents, guests and fellow employees in a manner that promotes our ICONic values.
• Assist with Facilitating and preparing paperwork for meetings, such as Budget, Annual and Board of Directors meetings.
• Inspect grounds, facilities, and equipment to determine necessity of repairs or maintenance.
• Schedule, and coordinate general maintenance, major repairs, and construction projects as directed from Community Manager.
• Assist with maintaining records of maintenance and operating costs as well as all related Association documents.
• Confer regularly with community association members to ensure their needs are being met.
• Assists front desk answer incoming calls, directs to appropriate personnel, takes and delivers messages.
• Performs general office work such as word processing, filing, operating copy and fax machine.
• Generates and Organizes reports, forms, and procedures for management
• Assists with correspondence and other special projects as assigned

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require accommodation.

Education/Certificates/Licenses/Training:

High School Diploma required, Associate Degree preferred. Must obtain any required local and state licenses or certifications. A CAM license is preferred.

Experience/Background/Knowledge:

Previous management experience in Association Management. A minimum of five years of professional experience is preferred.

Skills:

Ability to communicate effectively with managers, guests and employees in one-on-one and small group situations in a fast paced environment. Ability to create and disseminate written correspondence.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands and fingers to handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.

Benefits:

ICON Management offers benefits to all full-time employees the first of the month following 60 days of employment. The following benefit programs are available to eligible employees:

• Health Insurance with a generous employer contribution
• Vacation
• 401k and employer contribution
• Paid holidays
• Life Insurance
• Short Term Disability
• Employee Assistance Program

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Community Association Management: 1 year (Preferred)

License/Certification:

• Community Association Management (Preferred)

Work Location: One location