Customer Service Manager

ICT Holdings Group LLC
Wichita, KS Full Time
POSTED ON 8/24/2022 CLOSED ON 9/19/2022

What are the responsibilities and job description for the Customer Service Manager position at ICT Holdings Group LLC?

Secure signed applications to carrier, follow-up to confirm timely processing of new business and Provide prompt, accurate, courteous service to sales agents, insurance carrier, and company personnel. Provide customer service to customers assigned and requested.

Prepare submission applications and assist sales agents in the gathering of information needed for a complete submission.

Generate quotes for new and renewal lines of business. Submit applications and related documentation to eligible and appropriate carriers; follow up to ensure timely receipt of quotations. Review quotations in coordination with sales agent and prepare formal proposals for presentation to customer.

Informed of various insurance coverage's and differences among the different insurance carriers

Manage and Input Accurate Client Policy Information, Underwriting, and Policy Data into Agency Management System
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