Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.
The Workers' Compensation Claims Supervisor will ensure efficient, effective activity within technical units assigned to produce professional and optimal claim results through aggressive claim management. This position exists to oversee, lead, and guide a unit of Claims staff while working in compliance with Company philosophies, practices, and procedures.
This is a hybrid role working out of our Wayne, PA office.
WHAT YOU WILL DO
Establishes and maintains a high degree of the Company’s philosophy and technical practices throughout the claims operation.
Approves, reserves and makes payments within designated limitations of authority.
Develops, coaches, leads and mentors a team of claims personnel to ensure claims are processed promptly, professionally and economically.
SUPERVISORY RESPONSIBILITIES
Directly supervises a unit of employees within the Claims team and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures.
WHAT YOU BRING TO THE ROLE
CERTIFICATES, LICENSES, REGISTRATIONS
IEA Certificate, WCCP Accreditation preferred.
KNOWLEDGE AND SKILLS
COMPENSATION
The salary range listed for this position, $86,247.55 to $145,450.54, is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below.
WHY JOIN ICW GROUP?
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
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