What are the responsibilities and job description for the Medical Receptionist position at ID Squad?
Job Overview:
We are seeking a dedicated Medical Receptionist to join our Squad. The ideal candidate will need to have strong communication and multi-tasking skills, initiative and ambition. Individual must have a positive attitude, great customer service skills and have a team player mentality while also being able to work independently.
Duties:
- Greet and assist patients in a friendly and professional manner
- Handle patient medical referrals | medical records request within a timely manner
- Collect patient account balance / copays during time of service or over the phone
- Schedule patient appointments and manage the appointment calendar efficiently
- Verify patient insurance coverage and process necessary paperwork
- Maintain accurate patient records and update medical information as needed
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Collaborate with healthcare providers to ensure smooth patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Maintain clean lobby and restocking patient refreshment counter
Requirements:
- Required Experience with eClinicalWorks (1-2 years)
- Familiarity with multi-line phone systems for handling incoming calls effectively (RingCentral)
- Knowledge of HIPAA regulations and medical record management
- Experience in medical scheduling, preferably in a fast pace medical office
- Previous work as a medical receptionist, dental receptionist, or in medical administrative support roles
Joining our team as our Medical Receptionist offers the opportunity to work in a dynamic fast-pace healthcare environment, utilizing your skills to provide exceptional patient care.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
No weekends
Education:
High school or equivalent (Required)
Experience:
eClinicalWorks: 1 year (Required)
Medical receptionist: 3 years (Required)
Ability to Commute:
Frisco, TX 75033 (Required)
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Life insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $19