What are the responsibilities and job description for the Schedule Coordinator position at Ideal Air?
Ideal Air, phoenix, AZ. We are a high-quality Insulation, and full-service home energy efficiency and HVAC contractor serving the greater Phoenix, Arizona metro region, including Scottsdale, Mesa, Tempe, and Chandler. We offer home improvement services that improve comfort, indoor air quality, and building health and safety in home and business applications throughout the region. We are a growing company that promote an atmosphere that encourages the entrepreneurial spirit, and seek people who want to share in our success!
Check us out online: https://www.idealairaz.com/about-us/
We have an immediate opening for an Schedule Coordinator to join our team. This position will provide administrative support with a variety of clerical activities and related tasks to the company.
What you will be doing:
- Answering incoming calls and the initial contact for all customers and vendors
- Scheduling estimates and energy audits and confirmation appointments with customers
- Scheduling service appointments / dispatching service technicians via Service Titan
- Managing all new customer inquiries and updating customer information
- Technical data entry in energy modeling software
- Filing utility rebates to our local utilities
- Creating sales folders daily
- Creating construction folders
- Managing our online chat
- Communicating with our technicians and sales professionals
- Other duties as assigned
Requirements:
- 2 years of relevant work experience
- Intermediate with Microsoft Office, Word, Excel & Outlook
- CRM or similar database experience, Service Titan experience a plus!
- Ability to type 40 WPM with accuracy
- Multi-line phone
- Polite and well-spoken on the phone with excellent customer service skills
- Energetic attitude with the ability to learn and improve quickly
- Excellent communication skills
- Must work well independently, as well with others
- Able to independently manage time and resources to meet deliverables in specified time frames
Job Title: Schedule Coordinator
Work hours: Monday thru Friday, 7:30am - 4:30pm, with occasional overtime
Compensation: $18.00 - $22.00 per hour
Benefits:
- Paid Vacation
- Paid Holidays
- Health Insurance
- 401K with match
- Continuing Education
- Growth Opportunities
Salary : $18 - $22