What are the responsibilities and job description for the Dental Front Office position at Ideal Dental?
Overview
Ideal Dental is one of the fastest-growing North American dental groups. Established in 2008 as Clinician-founded and Clinician-led™️, Ideal Dental's patient-centric model is at the core of its culture. The company is fanatical about its vision to be the premier provider of all dental services under one roof while also being the first choice for dentists and staff seeking a partner for growth, innovation, and learning.You will love coming to work in a MODERN, FULLY DIGITAL, PPO/FFS OFFICE. Check out our thousands of five-star reviews!
What do we offer?
- MONTHLY BONUS POTENTIAL
- Medical insurance
- Discounted dental benefits for the employee, their spouse, and dependent children
- Vision
- Long-term disability
- Short-term disability
- Life insurance
- Accident coverage
- Paid holidays
- Paid Time Off (PTO)
- CPR recertification
- 401K
- Employee scholarship program
- Employee discount program through benefits hub
We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. With PAID TRAINING you are set up for success in the office. You will join a network of supportive teammates who keep your career goals at the forefront. If you enjoy having fun in the office while working hard, Ideal Dental is the perfect fit for you!
Responsibilities
- Serving as the initial point of contact for guests
- Providing excellent customer service to guests
- Completing appointment confirmations in a timely manner and adjusting the schedule accordingly to maintain a smooth patient flow
- Checking guests in and out and accepting payments
- Ensuring all guest’s paperwork is complete and accurate
- Coordinating financial agreements
- Maintaining a clean and well-organized office
- Performing other duties as required to support the office
Qualifications
- A welcoming smile and positive attitude
- Strong communication and customer service skills
- The desire and ability to connect with and serve guests
- Ability to multi-task while working in a fast-paced environment
- DeNovo Offices: Newly acquired offices may require travel
