What are the responsibilities and job description for the Front Desk Coordinator position at Ideal Teams?
Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance of front desk policies and interacting with the treatment team.
Who we want
- Do you take great satisfaction in being busy and productive?
- Do people say you are extremely dependable and they always know where you stand?
- Do you have a conscientiousness for doing things right and following tasks through to completion?
- Do you instinctively see in detail what the future might hold and plan accordingly?
- Do you easily collect, store and recall details and information?
What you will do
Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time Front Desk Receptionist in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship-building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones and recording payments received.
- Count, Manage, and Balance the cash box
- Retrieve and return phone messages
- Distribute phone messages to appropriate individuals
- Reschedule appointments
- Manage patient accounts
What you need
- Two-year degree or more preferred
- Previous experience in customer service must be demonstrated
- Proficiency in Microsoft Office and Windows is preferred
Things you should know
- Full-Time/ 35 hrs/wk
- Starting Wage: $16 - $20 Hourly
- Bonus opportunities available upon completion of training
Role Training Schedule
- Monday: 9:05 am - 12:30 pm & 1:30 pm - 7:30 pm
- Tuesday: 9:05 am - 12:30 pm & 1:30 pm - 7:30 pm
- Wednesday: 6:05 am - 12:30 pm & 1:30 pm - 5:30 pm
- Thursday: 9:05 am - 12:30 pm & 1:30 pm - 7:30 pm
- Friday: 6:20 am - 12:30 pm
Schedule is subject to change when fully competent in the role responsibilities
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: One location
