LEAD RECEPTIONIST

Lead Front Desk Receptionist Opportunity

Millwood Hospital is a 134-bed mental health facility that provides inpatient and outpatient mental health and chemical dependency treatment. Millwood’s caring, and multidisciplinary staff has successfully provided inpatient and outpatient mental health and chemical dependency care to children, adolescents, adults, and senior adults since 1971. Millwood Hospital is located in Arlington, TX in the heart of the city. It is 5 minutes away from AT&T Stadium home of the Dallas Cowboys. The hospital is less than 35 minutes from DFW International Airport. Millwood Hospital is a Joint Commission accredited hospital with a solid reputation in the community and is part of one of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc.

Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Visit us online at: https://millwoodhospital.com/

The primary responsibility of the Lead Receptionist is to demonstrate exemplary service excellence and provide the highest level of professionalism, customer service and telephone etiquette to Hospital patients, visitors and employees. The Lead Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested. Will provide supervision of other reception staff and assists with various clerical duties and projects as assigned. May assist with completing appropriate paperwork for new admissions.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!
• Employee savings discounts with over 1500 brands in various categories (ie. food, clothing, travel, entertainment etc.)

• High school graduate or equivalent.
• Three to Four (3-4) years experience on a multi-line telephone switchboard, preferably in a health care environment or any combination of education, training, or experience in a hospital environment.
• Supervisory or lead experience.
• Excellent customer service skills and ability to work with diverse populations and temperments.
• Will be required to work occasional overtime, flexible hours, nights & weekends
• Bilingual desired
• CPI training is required

Work Shift

Monday-Friday (7AM-4PM)

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or1-800-852- 3449