Sr. Human Resources Generalist

Job Summary: 

 The Human Resources Generalist is responsible for performing HR related duties for a distribution center  on a professional level, including but not limited to, managing HR duties relating to the conversion and onboarding processes, benefits administration, performance management, recruitment/employment, the job posting and bid processes, employee relations issues, required reporting and employment law compliance.

Job Expectations: 

• Recommend new approaches, policies and procedures to continually improve efficiency of the department and services performed

• Provides support for COVID reporting and tracking, including but not limited to absences, accommodations, and follow up.

• Monitor attendance tracker and enter data as necessary

• Maintain confidentiality with sensitive information, documents, e-mails, and in handling team member benefits issues, inquiries and complaints

• Provide support on company policies, procedures and documentation

• Assist with mandatory HR postings and ensures compliance, and maintains compliance with federal, state and local employment benefits laws and regulations

• Assist with confidential employee relations cases

• Ensure all leave of absence and leave-related accommodation are forwarded to corporate HR for processing and managing 

• Support the administration of employee benefits, including enrollments, terminations and discusses eligibly with team members

• Assist with Wellness and iFocus teams for distribution center(s)

• Support conversion and the onboarding process from start to finish including ensuring onboarding task are completed

• Maintain confidential electronic team member files

• Provide support to other areas/locations of HR such as recruitment, benefits, wellness, recognition, safety and security, and communication

• Provide support for team member recognition and reward programs 

• Serve as back-up to DC Administrative Assistant as needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

   Required:

• Strong interpersonal and communication skills

• Ability to analyze data and provide recommendations

• Basic knowledge of employment laws; ability to research and interpret employment laws and regulatory changes

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Job requires being sensitive to other’s needs/feelings and taking an objective position when gathering facts regarding sensitive situations

• Ability to work independently with minimal supervision, and to search out answers as needed to resolve issues and problems

• Comfortable speaking to small or large groups of individuals, and responding to and/or clarifying questions from team members

• Ability to be flexible and work as needed when issues arise

• High degree of accuracy and attention to detail

• Excellent organization skills and ability to multitask

Equipment Knowledge: 

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires three to five (3-5) years of progressive experience in Human Resources with an emphasis on employee relations, benefits administration, recruitment, engagement, and compliance.  

Education Requirements: 

Bachelor’s Degree in Business Administration, HR Management, Organizational Management or related field preferred, or a combination of education and equivalent work experience required.

Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:  The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.  The Team Member may occasionally lift or move office products and supplies up to 25 pounds.  Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

• Hectic, fast-paced with multi-level distractions

• Professional, yet casual work environment

• Office / Warehouse environment

• Ability to work extended hours as required

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