What are the responsibilities and job description for the Officer Security position at IHG Hotels & Resorts?
- Ensure a safe environment through a team effort of diligent active patrol, access control, equipment distribution, and documentation.
- Be visible and observant at all times, greeting colleagues, guests, and vendors in a courteous and attentive manner.
- Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.
- Maintain the company’s reputation with professionalism and legal compliance
- Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents.
- Secure all doors, windows, and exits, depending on shift.
- Establishes and ensures adherence to all department and hotel guidelines, policies, and procedures.
- Maintains open communications with all hotel departments to ensure smooth operation and guest satisfaction.
- Other duties as assigned.
High school diploma or equivalent, plus one year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. Other languages preferred.
This job requires the ability to perform the following:
- Carrying, lifting, pushing, and/or pulling items weighing up to 50-100 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to secure the facility
- Frequently bending, stopping, and kneeling
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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