Assistant Manager - IHOP

IHOP Assistant Manager
Job Description

Department:        Assistant Manager
Reports To:          IHOP General Manager

Job Summary

The Assistant Manager directs the operation of an assigned unit by performing the duties outlined below

Essential Duties and Responsibilities

Assist in the achievement of budgeted sales and profits.
Develop and maintain professional functional working relations with team members, corporate, and regional team members as well as guests.
Manage the restaurant floor and focus on regular contact with guests.
Comply with all federal, state and local regulations.
Assist in the recruitment, training, and retaining of Team Members. Maintain turnover within acceptable limits.
Ensure food is in compliance with SOP.
Ensure adequate levels of food and supplies. Order food and supplies on a timely basis and keep inventory to a minimum with no out of stock items.
Ensure the proper operational condition of equipment, building structure, and premises according to federal, state and local regulations and SOP.
Assist in completion of all required reports and paperwork. Handle paperwork accurately and on a timely basis.
Perform other duties as assigned.

Supervisory Responsibilities

Directs and supervises Team Members at assigned unit. Assist the General Manager with the overall direction, coordination and evaluation of the company unit. Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsible for interviewing, hiring, and training team members; planning, assigning and directing work, appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems. Keep the General Manager informed.

Teamwork and Communication

Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.

Cleanliness

Maintains a high standard of cleanliness.
 Maintain interior and exterior appearance of restaurant
  Ensure sanitation practices are maintained according to federal, state and local regulations. Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained. Enforce and monitor deep cleaning schedule. Train Team on  proper personal hygiene and food handling.

Occupational Health & Safety

Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury.

Requirements

• Must be at least 18 years of age.
• Physically capable of standing for long hours. 
• Ability to read, write and speak English language.
• Must be willing to cover shifts when needed.
• Must be willing to work evenings, weekends, and holidays as needed.
• Must pass background check.

Disclaimer:

The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Qualifications: