Host/Hostess - 3154

IHOP is hiring full- or part-time Hosts in the Knoxville area to be on the front lines of our restaurant and ensure a quality dining experience for our guests. This customer service position works a varied and flexible schedule and earns a competitive starting wage of $10 - $12 per hour, depending on experience. Would you consider yourself a customer service rockstar? Do you want to love your job and enjoy the benefits of a company that values and respects you? Would you like to work in a fun food service environment? If so, please read on!

ABOUT IHOP

Come Pancake with Us!

Feeling IHOPPY about joining our pancake family? We spread joy every day, and you can too!

IHOP holds great opportunity for you. And joining our team comes with a big stack of values - growth and development opportunities, flexible schedules, and an atmosphere where you can build lifelong friendships and memories with your Team.

Our Mission, Vision & Values

Our vision and values are the core of everything we do, and we've found that Team Members who embrace and support these have the greatest opportunity for success at IHOP.

IHOP's mission is to spread more joy to more guests, every day. Through research, we found that our guests feel a sense of belonging, togetherness and joy when they dine at IHOP or eat IHOP on the go. We aim to make every guest meal at IHOP feel as comfortable and familiar as dining around their own kitchen table.

At IHOP we're masters of the griddle, carefully crafting our menu and each item we create. We ensure that our guests leave with a joyful experience each time they interact with us, by making every moment matter. Our teams go the extra mile to make every meal, experience and interaction memorable. Most importantly, we lead with a joyful attitude to share the positive energy with all of our guests and serve up smiles every day.

For more than 65 years, IHOP has been a leader, innovator and expert in all things breakfast, lunch and dinner. As our logo suggests, we hope that the IHOP experience brings a smile to our guests' faces. We strive to ensure that every trip to an IHOP is a memorable one, anchored by delicious food that's shared with great company.

A DAY IN THE LIFE OF A HOST

In this full- or part-time food service hospitality position, you promptly and cheerfully greet guests as they enter the restaurant and seat them as soon as possible. As needed, you maintain a waiting list. Making an effort to ensure a quality dining experience, you rotate seating stations and handle complaints as well as thank guests and invite them to return. Your friendly personality and professional impression keep our guests coming back for more and help you maintain work relationships.

Additionally, you answer the phone, take messages, and complete to-go orders while maintaining a high level of customer service. You also handle money in a responsible manner by maintaining guest checks. To ensure a pristine-looking restaurant, you perform restroom cleaning duties and reset tables by cleaning chairs, booths, and floors. As a team player, you are always happy to lend a helping hand wherever needed. You are happy to see your hard work pay off in your paycheck as well as the smiles on our guest's faces!

QUALIFICATIONS FOR A HOST

• Ability to effectively communicate with both guests and team members
• Willingness to learn
• Ability to work in a fast-paced environment

Experience with computers is helpful. Can you handle stress well? Are you a skilled multi-tasker? Can you maintain a positive attitude throughout the workday? Do you have a passion for providing unmatched customer service? If yes, you might just be perfect for this full- or part-time food service position in hospitality!

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Free Shift Meals
• Family Discounts
• On the Job Training
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

ARE YOU READY TO JOIN OUR RESTAURANT TEAM?

If you feel that you would be right for this food service job with our restaurant, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 37920

Salary : $10 - $12