What are the responsibilities and job description for the Manager position at IHOP?
Do you have Restaurant Management experience? Looking for an EXCITING opportunity at one of America’s favorite restaurants?
Apply now to start your long-term career path to success at an IHOP near you.
Growth opportunity is only limited to your drive and potential. We are looking for experienced managers with proven record of success.
At IHOP, you’ll discover a balance between work life and personal life, as well as a wealth of benefits your health, future, family, and happiness.
We strive to encourage, enrich, and celebrate our associates every day. Why? Its simple- we found it’s the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences... and the strengths these differences create.
If this sounds like the kind of workplace you would enjoy, please apply now!
Responsibilities include:
- Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
- Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
- Managing the restaurant floor, focusing on regular contact with guests.
- Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
- Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.
- Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
- Completing all required reports and paperwork accurately and on time.
- Maintaining personnel files with appropriate employment and legal documents.
- Available to work days, nights and weekends
Requirements:
- High school diploma or equivalent experience
- Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
- Basic computer skills including Email, MS Excel, MS Word is a plus
- The above is not an all-inclusive job description.
Benefits:
Competitive Pay
Flexible Hours
Paid Training
Real Advancement Opportunities
Nazarian Global Enterprises is an American multi-brand restaurant operator headquartered in Texas. For over 30 years, we have continued to grow and be successful by delivering the "NGE Way" for our team, customers and community.
We believe in excellence through our people. That's why we look for leaders who love a challenge and teammates who support each other. Loyalty, opportunity, and responsibility are the NGE way.
We currently franchise IHOPs in Kentucky, Ohio and Texas and are always looking for friendly and dedicated people to join our team!
Interested in the NGE Way? Apply now!
