Inside Sales

Inside Sales Representative

Great opportunity with a company located near the Seattle Airport seeking a candidate that wants to learn about aviation and grow a career. Able to have a flexible schedule and work a hybrid schedule The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. That candidate will perform opportunity management and customer retention in a team with Outside Sales.

Responsibilities:

• Phone and email communication with customers for potential business

• Completion of verbal discussions with customers back in writing ·

• Ensure requested bookings of shipments compliant with regulations for all countries

• Origin countries, transit countries, and destination ·

• Submission of quotations per customer requests and meeting perimeters as outlined.

• Ensure calculated for profitability compliance ·

• Identify potential opportunities and communicate with management o When Customer indicates type of movements required ·

• Follow up with customers on Quotations given o Anticipated ship dates o If unsuccessful, pricing difference, solicit feedback ·

• Follow up with smaller customers on potentials and opportunities or find their niche ·

• Finding right product for Customer Needs and upsell to next level when possible, or Transport timeline or Special handling requirements ·

• Ensure load ability Checks completed on non-standard cargo with authorized agents for check ·

• Assist in updates of customer information as needed in IT database ·

• Actively promote eChannel usage in communications with Customer o eBooking and eAWB or other ·

• Ensure manager advised when Customer’s non-performance issues below standard o Outline issues for management review and resolve ·

• Quality Check of GHA duties when assigned or required or Report to management ·

• Perform support duties as assigned or required Qualifications 

Requirements

Education: GED/High School desired Experience 

The person in this position needs to occasionally move about inside the office to access invoices, office machinery etc. 

The person in this position frequently communicates with customers to give instructions. Must be able to exchange accurate information.

Job essential functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must be able to remain in a stationary position 50% of the time. 

The position requires constantly operating a computer and other office productivity machinery such as a calculator, copier, and printer.

• Position constantly operates a computer and other office productivity machinery

Work Environment:

Office Setting  - Working with others

Schedule:

Monday to Friday 8am to 5pm

Hybrid 3 days in office and 2 days at home

Position Highlights:

Long Term Contract

PTO

 

Benefits

I.K. Hofmann USA, Inc. values the contributions of our employees and we are pleased to offer the following benefit programs. 

• 401k –Traditional & Roth options

• Employee Discount Program

• Referral Program that offers $50 to both you and your referral after they work 80 hours.

“To the extent permitted by law, passing consumer (drug screening and/or background check) report 

inquiries may be necessary for employment purposes.”

ABOUT US

I.K. Hofmann USA is a leading international provider of professional employment services. We have over 20,000 employees working in over 100 locations across five countries in fields ranging from industrial to office, marketing to engineering, technology, and more. At I.K. Hofmann USA, our strategy is to provide our employees with the freedom to do their job and entrust them with a will to serve.

Our parent company, I.K. Hofmann GmbH, is a privately held woman-owned business founded in Germany in 1985 and today has more than 110 branch offices in Austria, the Czech Republic, Germany, UK, Italy, Slovakia, and the United States.

We are proud to be an equal opportunity employer and celebrate our employees; differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.

“By entering my mobile number and by submitting this application, I give my express written consent and agreement to receive text messages from, or on behalf of, I.K. Hofmann USA, Inc. at the mobile telephone number provided for employment or potential employment-related communications, notices, and updates, including via an automatic telephone dialing system. I further understand that my consent is not required.  Standard message and data rates may apply.  To opt out of text messaging, reply STOP any time. For California residents, please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California-specific information here.”

#AVIATION

#OFFICE

#INSIDESALES