Customer Service Associate - Order Fulfillment (12 - 20 hrs / wk)
Job Posting for Customer Service Associate - Order Fulfillment (12 - 20 hrs / wk) at IKEA
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
- Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
- Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
- Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Salary : $17 - $24
Order Fulfillment Team Member
Steel City Brand -
Pittsburgh, PA
E-Commerce Order Fulfillment
DeLallo -
Hunker, PA
Order Fulfillment Team Member
Steel City -
Pittsburgh, PA
Estimate Salary for Customer Service Associate - Order Fulfillment (12 - 20 hrs / wk) in Pittsburgh, PA
$23.69 (Medium)
$21.05 (25th)
$26.33 (75th)
For Employer
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