Houseman/Technician

Here at Sextant Stays in Fort Lauderdale the Houseman position is a crucial part of our team in helping ensure our guests have a memorable experience by doing whatever it takes to provide a problem-free stay!

The primary responsibilities of the Houseman will be through superb fieldwork, which includes (but not limited to): maintaining the public areas & condo residences to ensure a safe and clean experience for guests.

The Houseman's performance will be based on your ability to complete tasks efficiently and without supervision, problem-solve independently, prioritize tasks, implement processes, and communicate effectively.

Additionally, you can expect to do the following during your scheduled shifts:

• General cleaning of guest rooms, public areas and back of house to achieve high level of cleanliness and guest satisfaction.
• Greet guests and visitors warmly and make them feel welcomed and attended.
• Anticipate guests needs in order to accommodate them and provide exceptional guest service.
• Retrieve and store lost and found items, and answer inquires to ensure guest satisfaction.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
• Maintain a professional appearance and manner at all times.
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Assisting in other departments if needed.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
• Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

What We're Looking For:

• Previous work experience in housekeeping is required. Hotel and/or Vacation Rental experience strongly preferred.
• Flexible schedule availability is required.
• Organized, hardworking, ownership mentality and detail-oriented.
• Understanding of how travel planning websites operate, like Booking.com, AirBnb, Trip Advisor, etc.
• High energy, bubbly personality and customer service attitude.
• Must have a service oriented mindset and be capable of making every guest feel valued.
• An ability to interact professionally and responsibly with guests, management and vendors.
• A self-starter with a positive attitude, who has the ability to work effectively both in a team environment as well as independently.
• Unintimidated by using mobile apps while in the field for team collaboration and communication (experience with Slack, Google Suite).
• Flexible schedule and is open to working evenings, weekends and holidays.
• Use of a personal vehicle, valid Driver’s License, clean driving record, and proof of insurance are strongly preferred.

What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:

Wellness:

• Health Insurance
• Paid Sick and Vacation Time

Plan for the Future:

401(k) Retirement plan - Sextant Stays Matches 100% up to 3% of your salary. 401(k) is fully vested upon first contribution.

Rewarding Hard Work:

• Incentive based bonus program (Quarterly Bonus)
• Discounts for friends and family at our properties

You are going to love being a part of the Sextant Stays team!

Job Type: Full-time

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